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Southern Acura Newport News
Newport News, VA
1,224 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,223 reviews
May 14, 2025
it went smooth and quickly. Jessican keep me informed thru the process. She did an outstanding job getting me the loaner and getting my vehicle inspected and all the recall in c Jessican keep me informed thru the process. She did an outstanding job getting me the loaner and getting my vehicle inspected and all the recall in conoleted in one day. More
by val0263
Verified CustomerEmployees Worked With
Jessica and Cisco.
May 13, 2025
Availability to obtain service is limited when scheduling. Took almost 2 weeks to get an appt and when I asked for additional services I was told they couldn't get me in until a week later. scheduling. Took almost 2 weeks to get an appt and when I asked for additional services I was told they couldn't get me in until a week later. More
by TIARALANE
Employees Worked With
May 13, 2025
My service did take longer than expected. I was told only an hour, and really took 3hrs I was told only an hour, and really took 3hrs More
by d_bro89
Employees Worked With
May 13, 2025
Great place to get all of my service needs. Thank you Cisco you always keep a smile on my face. Thank you Cisco you always keep a smile on my face. More
by DWANNA33
Employees Worked With
May 13, 2025
Always get great service and friendly service Kevin and the other service team members are very friendly. the other service team members are very friendly. More
by tomcterric
May 12, 2025
Awesome customer service! Very professional technician. Would not go anywhere else. Keep up the good work. Very professional technician. Would not go anywhere else. Keep up the good work. More
by MM
May 11, 2025
I have worked with the service teams since 2007. They have been informative, polite and keeping my interest in their work. They have been informative, polite and keeping my interest in their work. More
by Bryan
Employees Worked With
Other Employees :
Jessica Goodale New Has joined service dept.
May 11, 2025
The staff was very courteous and very friendly and they kept me informed of the process every day. I will recommend all my friends and family about southern Acura of Newport news the service is top-notch a kept me informed of the process every day. I will recommend all my friends and family about southern Acura of Newport news the service is top-notch and the employees are very professional More
by perryv067
May 10, 2025
Everything went well I received my service and the staff was friendly. I received an oil change and engine filter service. The staff was friendly. was friendly. I received an oil change and engine filter service. The staff was friendly. More
by tinaowens_5618
May 10, 2025
Professional environment and great communication I feel they work to ensure the customer understands the needs and lays all options on the table for making the best decision they work to ensure the customer understands the needs and lays all options on the table for making the best decision More
by c_152110
