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Southern Acura Newport News
Newport News, VA
2,211 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,211 reviews
March 04, 2025
Very welcoming professional and organized staff I are very helpful . We are kept informed of the service being provided. The dealership is well maintained. very helpful . We are kept informed of the service being provided. The dealership is well maintained. More
by anointed717
Verified CustomerEmployees Worked With
March 04, 2025
Great service. Always friendly and greet you with a smile. Been coming for plenty of years. Always friendly and greet you with a smile. Been coming for plenty of years. More
by YOLINDAT
Employees Worked With
March 03, 2025
Kevin has been our service manager over a long period. He is very knowledgeable and easy to understand when explaining recommended maintenance on our vehicles. He is always professional. He continues to He is very knowledgeable and easy to understand when explaining recommended maintenance on our vehicles. He is always professional. He continues to be an asset to us. He is one reason why we have purchased Acuras from this dealership over 20 years More
by Jmcavoy368
Employees Worked With
March 03, 2025
Always professional and on time. Clean facilities. The service was excellent and always no surprises. Thank you. Clean facilities. The service was excellent and always no surprises. Thank you. More
by JULIEJOE86
Employees Worked With
March 03, 2025
I needed to get my battery changed. It was a simple and quick process.Thanks. It was a simple and quick process.Thanks. More
by EMMANUEL.BOOTH
Employees Worked With
March 02, 2025
The personnel there were very helpful in ensuring that I understood the work that was being done on my vehicle and they took great care in providing said service. understood the work that was being done on my vehicle and they took great care in providing said service. More
by Dany.higinio
Employees Worked With
Berna Aguirre
March 02, 2025
The service advisor heard my concerns and was able to get my vehicle in same day. I received am easy to understand diagnosis of the problem then had my vehicle serviced and back to me by COB. Both Cisco and my vehicle in same day. I received am easy to understand diagnosis of the problem then had my vehicle serviced and back to me by COB. Both Cisco and the courtesy driver were a pleasure. More
by lvnhpns
Employees Worked With
March 02, 2025
Great customer service, attention to detail, fast service with great communication. This is the standard with great communication. This is the standard More
by solomongorgani
February 28, 2025
Thank you so much Franciso Lugo and team for your outstanding customer service. I would recommend Southern Acura to my family and friends. Nanette Grayson-Moechoe outstanding customer service. I would recommend Southern Acura to my family and friends. Nanette Grayson-Moechoe More
by nanettebuf
Employees Worked With
February 28, 2025
Even though they were fast but I must say this that I have to ask them for my automobiles diagnostic information after 2:30 hours. Efficiency need to be improved have to ask them for my automobiles diagnostic information after 2:30 hours. Efficiency need to be improved More
by AZIZ.KHAWAJA
