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Southern Acura Newport News
Newport News, VA
2,209 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,209 reviews
February 27, 2025
They were able to get me in even though I didn’t have an appointment until March 17. They quickly determine the issue and fixed in minutes. Customer service was excellent as always as well as the repair. an appointment until March 17. They quickly determine the issue and fixed in minutes. Customer service was excellent as always as well as the repair. More
by murphyrichard1968
Verified Customer
February 27, 2025
The service experience was excellent. I would recommend Southern Acura to anyone looking for a quality service team. I would recommend Southern Acura to anyone looking for a quality service team. More
by John Price
February 26, 2025
Good service and friendly staff. I needed a shuttle and was provided one after i arrived. I used to get a car wash upon request but i was told that they don’t offer that anymore. Ple I needed a shuttle and was provided one after i arrived. I used to get a car wash upon request but i was told that they don’t offer that anymore. Please note both Toyota and BMW offer this. Please reconsider this option More
by SP
February 26, 2025
Service personnel were excellent. They were friendly, addressed me but my name and kept me abreast of the status of my vehicle. They were friendly, addressed me but my name and kept me abreast of the status of my vehicle. More
by dlum
February 26, 2025
Typically, 5 star experience. Points off because I requested air in my tires and did not get it and there was no courtesy wash offered or given. Points off because I requested air in my tires and did not get it and there was no courtesy wash offered or given. More
by erlaseals
Employees Worked With
February 26, 2025
Got a walk in appointment. Service department checked my TLX to verify that there were no problems after false indications if errors on the dash. Service department checked my TLX to verify that there were no problems after false indications if errors on the dash. More
by KlubMarcus
Employees Worked With
Jessica
February 25, 2025
The service is superb! !!! Sisco is definitely my favorite he always make sure that I’m complete satisfied, job well done !!! Sisco is definitely my favorite he always make sure that I’m complete satisfied, job well done More
by Fraleylavonia
Employees Worked With
February 24, 2025
Personable and friendly, and accommodating service. work was completed in a friendly and courteous manner work was completed in a friendly and courteous manner More
by gsdeamer
February 23, 2025
Excellent service. Any issues were identified and either resolved or provided recommended solutions. Cisco was very professional as always. Any issues were identified and either resolved or provided recommended solutions. Cisco was very professional as always. More
by indebt4life
Employees Worked With
February 22, 2025
Amazing Im always treated well and within a timeframe expected. I would not take my acura anywhere else for service. expected. I would not take my acura anywhere else for service. More
by KeronAnthony98
