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Southern Acura Newport News
Newport News, VA
1,247 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,247 reviews
May 15, 2025
Kevin always works with my schedule to get my vehicle in for Service. I appreciate that! for Service. I appreciate that! More
by ka9857
Verified Customer
May 14, 2025
it went smooth and quickly. Jessican keep me informed thru the process. She did an outstanding job getting me the loaner and getting my vehicle inspected and all the recall in c Jessican keep me informed thru the process. She did an outstanding job getting me the loaner and getting my vehicle inspected and all the recall in conoleted in one day. More
by val0263
Employees Worked With
Jessica and Cisco.
May 14, 2025
This was my 1st time taking my car in for service. I was there for a recall but I was able to get a multipoint inspection done as well. I didn’t feel pressured to add the additional services like at m I was there for a recall but I was able to get a multipoint inspection done as well. I didn’t feel pressured to add the additional services like at most dealerships. Can’t remember the service members names that checked me in but they were very pleasant. While I waited I also checked out a 2025 RDX with Joesph. When the time is right I will be back for sure! More
by ChevyLover21
May 14, 2025
Southern Acura is always polite. Courteous very helpful and always accommodating whenever I take my car in for service a fantastic job. Courteous very helpful and always accommodating whenever I take my car in for service a fantastic job. More
by Marie
Employees Worked With
May 14, 2025
Kevin and his service team of techs were exceptional and extremely thorough with their observation of my vehicle. The BEST SERVICE E EVER!!! Whenever car repairs are required, I Highly recommend customers p extremely thorough with their observation of my vehicle. The BEST SERVICE E EVER!!! Whenever car repairs are required, I Highly recommend customers pay Kevin Rafeek and his team a visit! More
by Yarberrd
Employees Worked With
May 13, 2025
Availability to obtain service is limited when scheduling. Took almost 2 weeks to get an appt and when I asked for additional services I was told they couldn't get me in until a week later. scheduling. Took almost 2 weeks to get an appt and when I asked for additional services I was told they couldn't get me in until a week later. More
by TIARALANE
Employees Worked With
May 13, 2025
My service did take longer than expected. I was told only an hour, and really took 3hrs I was told only an hour, and really took 3hrs More
by d_bro89
Employees Worked With
May 13, 2025
Great place to get all of my service needs. Thank you Cisco you always keep a smile on my face. Thank you Cisco you always keep a smile on my face. More
by DWANNA33
Employees Worked With
May 13, 2025
Always get great service and friendly service Kevin and the other service team members are very friendly. the other service team members are very friendly. More
by tomcterric
May 12, 2025
Awesome customer service! Very professional technician. Would not go anywhere else. Keep up the good work. Very professional technician. Would not go anywhere else. Keep up the good work. More
by MM
