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Southern Acura Newport News

Newport News, VA

4.9
2,209 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 2,209 reviews

January 10, 2025

Everyone is so nice and very generous. The only down fall it takes too long to get an appointment scheduled More

by ashli0jenkins
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
January 10, 2025

Service was professional and efficient. Truly seemed to have the concerns of the customer as number one priority. More

by mgore1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Punctuality of work Fine service Comfortable waiting area Friendly staff I will return in the future for service work More

by Riverhawk
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Friendly staff. Work started on time and completed in a timely fashion. Very satisfied and would return for future service More

by SMAY1154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Great work excellent service and he kept me up to date on my repairs. the cost was good More

by REYNOLDS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Kevin and the other service advisors do a great job. The are quick to greet you, no surprises, and keep you informed. They are a great place to go for Acura service. More

by Wfcress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin
January 09, 2025

The personnel at Southern Acura Newport News got me in and out and on the road quickly! There professionalism is unmatched. More

by Dany.higinio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre
January 09, 2025

Very helpful. Sorry to hear of death of service worker. She helped me a lot every time I visited. May she rest in peace More

by SNIPES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Pleased with the representatives; the 2022 Acura MDX is the most expensive car I have bought, but has left something to be desired More

by Thesyss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Copeland
January 09, 2025

Fast service and friendly staff. Easy to drop off and pick up when service was complete More

by MELISSA.CLOKEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre
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