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Southern Acura Newport News

Newport News, VA

4.9
2,211 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 2,213 reviews

December 28, 2024

Took my car for a state inspection and oil change. I appreciate their appointment drop off system…very efficient! Services done well and priced fairly. Super nice service desk staff! More

by Robin
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jessica
December 28, 2024

I have taken my car to this location for years and have always had excellent service! I would recommend you experiencing the difference. Customer for life. More

by ray711241
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
December 28, 2024

My service advisor customer service was excellent. The car felt so much better after the tire rotation. More

by Brembydome
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Kevin was awesome kept me informed customer service was phenomenal, courtesy outstanding service thank you Kevin More

by fleming_robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Great place to receive top notch service for your vehicle. Cisco . He’s one of my favorite advisors. He keeps me informed on all progress of my vehicle, very polite and professional. This is my favor More

by DWANNA33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Good customer service. It was very easy to schedule an appointment online and my vehicle was serviced on-time. More

by DONQ_MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
December 25, 2024

Really really like customer service Jessica who was the lady that helped me from service was actually awesome work with me so I could get the car when I was working just a pretty good experience overall de More

by BUDSTL05
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jessica
December 25, 2024

Service department very polite explained Work done . They were also efficient in a timely manner. More

by youngjoyce86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Everyone was very courteous. The service was excellent. The service was completed in a timely manner. More

by aepp65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
December 24, 2024

Outstanding service and customer service . Mr. Cisco Lugo did a great job booking an appointment for me. More

by ODRA7290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
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