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Southern Acura Newport News
Newport News, VA
1,432 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,432 reviews
September 04, 2025
You have to wait two hours plus to get your car inspected because they seem to schedule a lot of cars at the same time. They don’t answer the phones so it is frustrating. because they seem to schedule a lot of cars at the same time. They don’t answer the phones so it is frustrating. More
by I don’t know what that means
Verified CustomerEmployees Worked With
September 04, 2025
Everything was professional and well explained from the beginning to the end. The staff vere friendly and courteous beginning to the end. The staff vere friendly and courteous More
by ntoakley168
September 04, 2025
Made the service department very understanding and useful. We appreciate the services rendered and will keep using them useful. We appreciate the services rendered and will keep using them More
by michaelsavage36
Employees Worked With
September 03, 2025
The facility is very clean, and the staff is friendly, and the service is pretty quick and the service is pretty quick More
by marcinazeigler
September 03, 2025
I so happy for the service I received from Cisco. He was very plesent. I came in for an oil change tire rotation and fill my windshield fluids. Everything was perfect , my windshield fluids was He was very plesent. I came in for an oil change tire rotation and fill my windshield fluids. Everything was perfect , my windshield fluids was full , but still not working. Cisco took the time out to make sure it was working before I left. Thank you so much for everyone who service my car that day🥰 More
by tarzeriaclark
Employees Worked With
September 02, 2025
Smooth in and out (check-in to completion) and there was not any long wait. not any long wait. More
by shake757
September 02, 2025
I was pleased with the professionalism that Kevin showed at the dealership need more service reps like him at the dealership need more service reps like him More
by AOUTLAW1
Employees Worked With
September 02, 2025
Awesome customer service ! I always feel confident that my suv is going to be fixed properly and well taken care of. I always feel confident that my suv is going to be fixed properly and well taken care of. More
by Nijha2215
September 01, 2025
I had great encounters with the entire staff, felt heard, and valued as a customer. and valued as a customer. More
by KARENBAZE
September 01, 2025
I was a long time cucstomer. Then I changed cars and started going to a different dealer. The service wasn't the same. I came back to Southern Acura for the great service! Then I changed cars and started going to a different dealer. The service wasn't the same. I came back to Southern Acura for the great service! More
by ALEXIS.DAVIS1
Employees Worked With
