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Southern Acura Newport News
Newport News, VA
1,260 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,260 reviews
April 16, 2025
The service provided was excellent. Kevin was very pleasant and knowledgeable about the services needed for my vehicle. Kevin was very pleasant and knowledgeable about the services needed for my vehicle. More
by HODGE11
Verified CustomerEmployees Worked With
April 16, 2025
Very good with there customers and my service representatives are very dependable and curtieous thank you representatives are very dependable and curtieous thank you More
by bowmanbowman23602
April 16, 2025
I have been going to this dealership since 2007 and I find their friendliness courtesy service to be exceptional. The coffee is good too. find their friendliness courtesy service to be exceptional. The coffee is good too. More
by jmzwerdling
April 15, 2025
Great other than waiting hours for finance, despite having an appointment at 10:00 am. We were on time, but didn't get into finance until 2:00 pm. I find this unacceptable. having an appointment at 10:00 am. We were on time, but didn't get into finance until 2:00 pm. I find this unacceptable. More
by DKBYATOR
April 15, 2025
Service Advisor was very helpful and kept in touch throughout the process. We have always had a pleasant experience when visiting. throughout the process. We have always had a pleasant experience when visiting. More
by jayeshumedpatel
April 14, 2025
Reliable service, great customer service. Always helpful and attentive. Will recommend anyone to this Dealership. Always helpful and attentive. Will recommend anyone to this Dealership. More
by vibertmunroe
April 13, 2025
After leaving getting an oil change on my car ; my car caught on fire 🔥 and call several times to get my car tow back you the dealership but no answer caught on fire 🔥 and call several times to get my car tow back you the dealership but no answer More
by Ameiko Perry
Employees Worked With
April 12, 2025
Very friendly if somewhat unorganized. Left my car under a shedding tree for several days and it was a mess when I picked it Bery nice car for a loaner. Left my car under a shedding tree for several days and it was a mess when I picked it Bery nice car for a loaner. More
by Conorlew56
Employees Worked With
The woman at the service desk was very friendly.
April 12, 2025
Fast and friendly service. Their work demonstrates that they have great experience and get it right. Their work demonstrates that they have great experience and get it right. More
by JCB
April 11, 2025
Kevin Rafeek He is Good person. Good service team working. Show Good personality Trying help someone... Good service team working. Show Good personality Trying help someone... More
by CHANGYI
