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Southern Acura Newport News

Newport News, VA

4.7
654 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 654 reviews

December 05, 2017

COURTEOUS PROFESSIONAL TOP NOTCH I had the pleasure of working with Devin Sheldon when I purchased my 2016 Acura MDX. I had the best experience and even brought my dad the next month More

by MS 756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Sean Wales
Dec 06, 2017 -

Southern Acura Newport News responded

Hello, thank you; we appreciate your feedback! We are stoked Devin could help you! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2017

Excellent Customer Service My service representative had made it a memorable experience! He set the standard for customer care. Attention to detail was key in 5 star rating. More

by Mitch89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 06, 2017 -

Southern Acura Newport News responded

Mitch, we are so pleased you enjoyed your visit to Hall Acura Newport News! If you have any further questions, please give us a call. We're always happy to help!

December 03, 2017

Work of excellence This dealership is the only one that I allow to work on my vehicles. The staff is extremely professional and knowledgeable. I would highly recommend t More

by Engineer Ed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bland, Elisha McAlexander
Dec 03, 2017 -

Southern Acura Newport News responded

Ed, thank you so much for the positive review and high star rating. Thanks again for the recommendation, and have an amazing day!

December 02, 2017

Hall Acura NN is awesome I have bought a few vehicles from Devin and appreciate his efforts and friendliness. Great place to buy a vehicle always treated like family. Would re More

by TLL84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rooney Jr., Devin Sheldon, John James Privett
Dec 03, 2017 -

Southern Acura Newport News responded

We're happy you found our staff to be so supportive during your experience here at Hall Acura Newport News. Thanks again for the recommendation, and have an amazing day!

December 01, 2017

Everyones extremely knowledgeable and very pleasant. Routine service, purchased my RDX from this location two years ago, I appreciate the fact that dealer is very close to my home as well as the wonderfu More

by Monee2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Purchased SUV from Devin always good to talk with him., James Bland
Dec 03, 2017 -

Southern Acura Newport News responded

Hi, thank you for taking the time to leave a review for us at Hall Acura Newport News. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

December 01, 2017

Great experiences Trust suggested diagnoses. Ive asked to see issues and was walked straight to vechicle. I have had nothing but great experiences. I get treated as a More

by Jstille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 03, 2017 -

Southern Acura Newport News responded

Hi, thank you for taking the time to leave a review for us at Hall Acura Newport News. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2017

User friendly Sheldon Watson is open honest and pleasant. He listened to our wishes and provided several options and made reasonable suggestions for our considerati More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Watson
Feb 09, 2018 -

Southern Acura Newport News responded

Hello, Hall Acura Newport News would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Sheldon Watson and the team! Thank you again for your review.

November 29, 2017

Great Wonderful service. I would recommend this service again. It was effective to and everything was explained in detail. This service was great. I would r More

by Qqqqqqqqqq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bland
Feb 12, 2018 -

Southern Acura Newport News responded

Hi. We are glad to hear that you were happy with James Bland's service - that kind of feedback can go a long way. Hall Acura Newport News appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Hall Acura Newport News.

November 29, 2017

Great Service Despite a misunderstanding, Devin and his team bent over backwards to provide great customer service. I would recommend them to anyone looking to purc More

by Gsak22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Feb 12, 2018 -

Southern Acura Newport News responded

Thank you for your complimentary feedback of Hall Acura Newport News. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

November 29, 2017

Great Experience It was a pleasurable experience buying my 2018 MDX at Hall Auto in Newport News. They listened to my needs and took all the stress out of the negotiat More

by Rjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Tippett, John Rooney Jr., Devin Sheldon
Feb 12, 2018 -

Southern Acura Newport News responded

Greetings! Thank you for stopping in at Hall Acura Newport News. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new 2018 MDX, as we would love to see you again! Thank you and have a great day.

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