Southern Acura Newport News

As usual, excellent service Routine maintenance visit. JB always makes me feel like a priority. He looks out for me and my vehicle. We own 2 Acuras and the level of service he pr Routine maintenance visit. JB always makes me feel like a priority. He looks out for me and my vehicle. We own 2 Acuras and the level of service he provides will be the reason we look to buy another in the future. More

Always a excellent service. Wanted to write a review to thank the service team and especially James aka...JB. He is always so helpful and thoughtful. Always making sure that i am Wanted to write a review to thank the service team and especially James aka...JB. He is always so helpful and thoughtful. Always making sure that i am pleased. Lets just say customer satisfaction and care is a priority at Hall Acura Newport News. I am so thankful for those guys and I'm glad to be apart of the Hall Acura family. More

Great customer service I’m all about good customer service... and JB customers service skills are amazing! Love how he goes above and beyond to make sure I was taking care I’m all about good customer service... and JB customers service skills are amazing! Love how he goes above and beyond to make sure I was taking care of. More

Service JB is an awesome man of service. He is very passionate about taking care of every customer he interacts with. I’m grateful and satisfied each time I v JB is an awesome man of service. He is very passionate about taking care of every customer he interacts with. I’m grateful and satisfied each time I visit with Hall ACURA. I would definitely recommend Hall ACURA for service, sales and or all needs. More

Excellent Service Experience My brake system problem light came on while running errands. Drove immediately to Hall Acura Service Center, spoke with JB who quickly had a technici My brake system problem light came on while running errands. Drove immediately to Hall Acura Service Center, spoke with JB who quickly had a technician assess the problem. During the assessment the technician assessed it was a low voltage issue and dirty brake fluids. Within two hours my car was serviced and I was back running errands. Exceptional customer service by JB. More

Could Not Have Been a Better Experience! Devin Sheldon, our Sales Professional, and Darrel Heaton, the Sales Manager, and Chris Myer, the Finance Director, were all very professional, couteou Devin Sheldon, our Sales Professional, and Darrel Heaton, the Sales Manager, and Chris Myer, the Finance Director, were all very professional, couteous and pleasant. Additionaly, both Devin and Darrel had a detailed knowledge of their product line and answered all our questions in a clear and understandable manner. Very important when it came to explaining the use of the technology in the car! Chris explained our purchase options very clearly and focused upon the points that were important to us. They all made the buying experience a no-hassle experience. Well done!! KBB.com (which was within $100 of edmunds.com) was used to determine the offered price with no negotiation in the deal. The 2014 RLX was in immaculate condition, low mileage (29,800), all 30,000 miles service items completed/documented prior to delivery and all new Michelin tires installed. More

Excellent service I always receive the best service from James Bland and the rest of the service team. Even when I need to stop in on a moments notice, they were able t I always receive the best service from James Bland and the rest of the service team. Even when I need to stop in on a moments notice, they were able to get me in and out. Thank you! More

Very Professional and accommodating to my needs, I would rec Acura My car was evaluated while I was looking at a new car to possibly purchase in coming months. Mr Bland wash my car and was very hospitable and I Acura My car was evaluated while I was looking at a new car to possibly purchase in coming months. Mr Bland wash my car and was very hospitable and I will definitely be back More

You get an 11 on a scale of 1 to 10! I bought my 2015 Acura MDX almost a year ago and have nothing but wonderful things to say about the service, knowledge, and attention to detail from S I bought my 2015 Acura MDX almost a year ago and have nothing but wonderful things to say about the service, knowledge, and attention to detail from Sean Wales and his team in the service department! They take amazing care of me, get me in and out quickly and my car is always cleaner than when I brought it in! As a busy Realtor, my time is very important to me and Sean and his team value that as well! I HIGHLY recommend Hall Acura not only for your purchase but also to take care of you and your investment after you leave the lot! More

Very easy to deal with. I would rate my experience at Hall Acura 5/5. I dealt with a brand new salesman, who was very nice and able to answer all of my questions. He stayed l I would rate my experience at Hall Acura 5/5. I dealt with a brand new salesman, who was very nice and able to answer all of my questions. He stayed late when I had to be at work late and he was able to get me everything I asked for. Great experience. We'll done, Sheldon! More