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Southern Acura Newport News

Newport News, VA

4.7
634 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 634 reviews

November 03, 2017

I Worked with J B Bland who was extremely helpful. JB Bland explained all the service in detail and made an out of town customer feel at home. my service was an all day affair and Bland kept me updated More

by EmilyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Greetings Emily! Thank you for stopping by Hall Acura Newport News. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

November 01, 2017

Acura Newport News, the best! This is the 4th Acura service department that I’ve brought my RDX to. We’re a military family and move quite a bit and this dealership has, by far, be More

by Julie2014
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 10, 2018 -

Southern Acura Newport News responded

Thanks for the positive feedback Julie! It was our pleasure servicing your Acura RDX and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Hall Acura Newport News would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

October 28, 2017

Friendly The staff at the Acura dealership are so friendly. They make you feel welcomed and extremely comfortable. I love how courteous they are as well. More

by Jthomas1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. Allen, James Bland
Dec 21, 2017 -

Southern Acura Newport News responded

Good afternoon! Hall Acura Newport News would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

October 28, 2017

the atmosphere and service is tops! My visits at this Hall Acura in the pass 3 years has been tops. The atmosphere and customer service rates 5 stars when you have to wait for your vehi More

by aj59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 21, 2017 -

Southern Acura Newport News responded

AJ, thank you for your complimentary feedback of Hall Acura Newport News. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 27, 2017

Great service every time Every time I take my vehicle in for service at the dealership it is a great experience! The staff is friendly and the service is always fast and thoro More

by Kfrisby
Recommend Dealer
Yes
Employees Worked With
William Rodgers, Sean Wales, Derrick Anthony Nichols, James Bland, Charlie West Miles III
Dec 26, 2017 -

Southern Acura Newport News responded

Thank you for your encouraging review of Hall Acura Newport News. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your sati sfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Hall Acura Newport News.

October 27, 2017

Outstanding customer service. Always satisfied with the services I receive and how they treat me with the upmost respect. Would recommend Acura Newport News to anyone looking for a More

by Porkchopz88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Wales
Dec 27, 2017 -

Southern Acura Newport News responded

Thank you for your complimentary feedback of Hall Acura Newport News. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 27, 2017

Great job! Sean is a great service writer! No games, no gimmicks, just great on time service. I would absolutely, definitely recommend getting your Acura service More

by D Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Wales
Dec 27, 2017 -

Southern Acura Newport News responded

Good afternoon! Hall Acura Newport News would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you and be sure to visit us soon!

October 27, 2017

Great Acura Dealership I have used Hall Acura for 7 years and they have provided great service to my 2 previous Acura TLs and my current RDX. Sean Wales is an excellent se More

by Mmiltnercnu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Rodgers, Sean Wales
Dec 27, 2017 -

Southern Acura Newport News responded

Thank you for taking the time to review us! Hall Acura Newport News strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

October 26, 2017

Hall Acura Everytime I schedule a service appointment with Hall Acura I leave very pleased. I always request Mr. Derrick Nichols. He makes my visit very pleasant More

by Onyxhad@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Anthony Nichols
Dec 22, 2017 -

Southern Acura Newport News responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Hall Acura Newport News, and we will make sure to share these kind words with Derrick Nichols and our team! Let us know if you need anything in the future, and thanks again!

October 26, 2017

State Inspection, Tire Mount and Balance, Alignment My service experience was a breeze. Derrick was very accommodating granted I was a walk-in. My FJ was well taken care of and I’ll gladly return when m More

by RAFj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Anthony Nichols
Dec 22, 2017 -

Southern Acura Newport News responded

Good afternoon! Thank you so much for your kind comments. Hall Acura Newport News is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

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