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Southern Acura Newport News

Newport News, VA

4.9
2,045 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 2,045 reviews

September 15, 2025

Clear and easy to understand diagnosis and service. Cisco is always polite, and considerate of my time. More

by meka_1989@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 14, 2025

Y It was entertaining and pleasing Enjoyed working with Devin and his team and also with Amanda More

by Yvette_rob102
Recommend Dealer
Yes
Employees Worked With
Rabih Kassam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rabih Kassam
Sep 17, 2025 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 14, 2025

Assume service! ! That is why we keep coming back to this dealership!!! What more could you ask of them? More

by RSTEVENJORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Hoe
Sep 18, 2025 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 14, 2025

Wonderful staff, Devin Amanda and Tevin have me choose the right vehicle thank you guys!! More

by BROWNSHAKEEMA12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Battles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabih Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda, Daryl Hoe
Sep 18, 2025 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 13, 2025

The team at this dealership took great care of us during our purchase of our RDX. Devin meet us in the parking lot and was very patience with us will we were making our decision on which one. During the pro More

by barrett8411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Hoe
Sep 18, 2025 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 13, 2025

Cisco, service representative, very professional and courteous. Recommend Southern Acura to family and printers. Thank you! More

by SGFOSTER1
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 13, 2025

It is always a pleasure visiting this location. . Service is always quick and everyone is very friendly and welcoming. Cisco is always personal and seem to remember everyone names which is amazing More

by JSROONEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 13, 2025

Excellent service! !!! Highly professional team!!! I’m very happy with quality of service and work!!!! Thank you very much!!!! More

by Irina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 13, 2025

Very efficient, knowledgeable and thorough service. Especially helpful was the video from the mechanic which was sent to my phone. More

by RDX17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica, the service tech
Sep 18, 2025 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 13, 2025

Recall handled beautifully. Swr up a convenient appointment, provided a loaner and got it all taken care of in a shorter than expected time frame. More

by SUZYMWT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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