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Southern Acura Newport News

Newport News, VA

4.8
1,256 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,256 reviews

October 03, 2022

Omar was absolutely the best! !! Best customer service all around! Very patient with me, Thank you! More

by Kamery Warren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Perkins
Oct 07, 2022 -

Southern Acura Newport News responded

Hi Kamery, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 25, 2022

Did an excellent job finding a car in my price range that checked all my boxes. More

by bsh22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Perkins
Sep 27, 2022 -

Southern Acura Newport News responded

Hi, thank you for your support! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 13, 2022

Very good services! Devin Sheldon was very helpful, a great sales rep. He was so kind and patience More

by Kianasimmons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
Sep 16, 2022 -

Southern Acura Newport News responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Acura Newport News! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 28, 2022

Omar was very patient pleasant and efficient. He went above and beyond to get me in the perfect car More

by Nyork1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Perkins
Aug 31, 2022 -

Southern Acura Newport News responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 27, 2022

Thank you to Omar Perkins, along with Darrius Young and Marc Darnell of Hall Acura Newport News, for helping walk me through the process of ordering a new 2023 Integra (LCM/Red/Aspec/Tech/6MT) from the fac More

by darien-hawkins
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Darnell, Darrius Young, Omar Perkins
Aug 31, 2022 -

Southern Acura Newport News responded

Hi Darien, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 25, 2022

Mr. Darnell was outstanding and very helpful in answering my questions and alleviating my concerns. A consummate professional. More

by darien-hawkins
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Darnell
Aug 27, 2022 -

Southern Acura Newport News responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 22, 2022

My experience with Mr Omar was Great . He was well informed of the inventory and listen to my needs . He made it possible for me to find something the same to drive away with. I love my Ac More

by mrs.bond007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrius Young, Omar Perkins
Aug 26, 2022 -

Southern Acura Newport News responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 16, 2022

My wife and I stopped by to look at the 2023 MDX. We were ready to buy that day, but the Darrius was extremely arrogant and rude. He asked what it would take to make a deal...he then stated that th More

by TriFecta
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrius Young, Omar Perkins
Aug 22, 2022 -

Southern Acura Newport News responded

Thank you for your feedback. We are sorry to hear that you feel your experience was less than positive, as we strive to provide exceptional customer service with each visit. Unfortunately due to inventory shortages we did not have the desired vehicle in-stock or incoming during your visit. If we may be of further assistance, please do not hesitate to call our General Manager, Joe Festa, directly at 757.886.7077. Thank you.

July 25, 2022

Went in for a state inspection and left with a new car. I absolutely love it! Devin was awesome to work with. More

by Jamianthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer, Calvin Affleck
Jul 27, 2022 -

Southern Acura Newport News responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

July 13, 2022

sales rep Devin is very professional nice personality knowledgeable he listens. Answers all questions he deserves another award to add to his award collection More

by Yjmitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Jul 14, 2022 -

Southern Acura Newport News responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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