Southern Acura Newport News

First class service with top rated staff. They communicate all during the service process, from appointment through completion. They communicate all during the service process, from appointment through completion. More

Kevin checked our car thoroughly and recommended a future maintenance action which we scheduled with him. The State Inspection was done quickly and efficiently. maintenance action which we scheduled with him. The State Inspection was done quickly and efficiently. More

Everyone was very nice and accessible. They worked on getting us what we wanted to seal the deal! They worked on getting us what we wanted to seal the deal! More

The dealership was cleaned. I was assisted in a timely manner. It was nice to see the video where the technician explained what was done to the vehicle and the recommended servi I was assisted in a timely manner. It was nice to see the video where the technician explained what was done to the vehicle and the recommended service. More

CISCO & the shop supervisor were diligent in trying to determine my car's issues. CISCO maintained contact throughout the process & the supervisor actually came out to talk to me about everything they did determine my car's issues. CISCO maintained contact throughout the process & the supervisor actually came out to talk to me about everything they did. More

I had a wonderful experience at this dealership. I would recommend them to all of my friends. I would recommend them to all of my friends. More

Very helpful and engaged general manager, Travis. Was hoping to meet with him when I arrived at the dealership to check out the truck I inquired of, I instead was met by a sales man John whom was, a Was hoping to meet with him when I arrived at the dealership to check out the truck I inquired of, I instead was met by a sales man John whom was, assumably new, who was very kind, and trying his best; however, the questions/concerns posed to him were not met with an resolving answer or follow up, rather a change in topic and a paper to sign pushed in front of me, id say overall dismissive as I and my husband felt as if he either didnt know the answers or simply more so likely that it was within an hour of closing time and he seemingly wanted to get out of there. One concern I brought up was founded on the purchased carfax report I had reviewed prior to arrival, he simply almost made it sound as if I had false information "because he couldn't see on his end(computer) on the car fax "what i was even talking about". If my husband didnt sell cars for a living for 20+ years I would've walked away disappointed but only thanks to that aspect, I did leave happily with the vehicle Travis worked so hard to find for me ! Thanks again Travis! More

Great place. Prompt service and friendly staff. Second time there and am impressed. Would highly recommend. Prompt service and friendly staff. Second time there and am impressed. Would highly recommend. More

Excellence service . Friendly, A+++++A shop. High recommend to everyone. Thank you so much for take care of customer Friendly, A+++++A shop. High recommend to everyone. Thank you so much for take care of customer More

Everyone I have met at the dealership is very considerate and caring. They are very helpful and make sure I know what they will be doing on my car. and caring. They are very helpful and make sure I know what they will be doing on my car. More