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Southern Acura Newport News
Newport News, VA
1,696 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,696 reviews
November 07, 2025
Southern Acura (Fornerly Hall Acura) has always been good to us as a customer. They are timely, courteous, and experts in the field. to us as a customer. They are timely, courteous, and experts in the field. More
by Scuba1192
Verified Customer
November 05, 2025
The dealership is fine. I was extremely frustrated because I was not apprised of the temporary location. I drove more than an hour from my residence to get there only to fin I was extremely frustrated because I was not apprised of the temporary location. I drove more than an hour from my residence to get there only to find a closed building under construction. It took me a long while to find the temporary location. The number I dialed gave the wrong driving directions, I was literally going in the wrong direction. Since they have all my information, why did I get a phone call or a reminder notice of the appointment, or any advance, notice that my appointment would be in a different location. They had an appointment a couple of months ahead of time. They were expecting me to come. So frustrating! But the service to my car was good. More
by favoredbreh
November 05, 2025
It was awesome He listen to what I wanted and he made it happen. Love working with him and I got a car happen. Love working with him and I got a car More
by ANDREALOVESELF45
November 04, 2025
I have been coming to this Acura dealership for about 3 years for oil changes and any repairs I need, this team of employees are the best!!! years for oil changes and any repairs I need, this team of employees are the best!!! More
by tonya44adkinson
November 04, 2025
Great experience and service Service is always on time and meets the needs of customers and meets the needs of customers More
by j_jalomo
November 04, 2025
Very polite staff, great service, first visit here I feel comfortable and confident with the service provided comfortable and confident with the service provided More
by kennesiaj14
Employees Worked With
November 03, 2025
Spacious. Professional service. Technician very helpful in suggesting which services were most important at this time. Professional service. Technician very helpful in suggesting which services were most important at this time. More
by Rita
Employees Worked With
November 03, 2025
This dealership is excellent at keeping customers informed, comfortable, and satisfied in their experience. I cannot recall ever having a bad experience with Southern Acura. informed, comfortable, and satisfied in their experience. I cannot recall ever having a bad experience with Southern Acura. More
by MYACARTER
November 03, 2025
The people and service were great. However, I feel charging a fee for a credit card is outrageous. A service rate of $249 is crazy on top of a diagnostic fee. I paid $1,517.95 for an a However, I feel charging a fee for a credit card is outrageous. A service rate of $249 is crazy on top of a diagnostic fee. I paid $1,517.95 for an alternator and battery...that is insane, LOL! More
by Russellgoodwin2002
