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Southern Acura Newport News

Newport News, VA

4.8
1,514 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,514 reviews

September 10, 2025

I have received great service and a very warm welcome from this dealership. Wish everyone treated their customer's this well. More

by mildredartis55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 09, 2025

Very good service by the team as always. Even with the service bay changes they were very responsive More

by GRUBB.JOANNE.R
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica goodale
Sep 10, 2025 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 09, 2025

Friendly, accommodating, clear in communicating, helpful Always keep me up to date with the status of my vehicle More

by GRABOWJ2
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
Sep 10, 2025 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 08, 2025

I set an appointment through the bot and when I came in my appointment was never made. However, the team was able to accommodate me and I was able to to have maintenance done on my vehicle. More

by Dany.higinio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 08, 2025

Cisco and Kevin are excellent service writers who take care of their customers post-Sale. Devon in Sales is top notch and I've purchased over 6 cars from him at this Acura dealership. More

by Mmiltnercnu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 07, 2025

Dealer worked with us to get the car in at the new location in a timely manner More

by BJLEWIS0084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2025

I am not sure who Brett Whitney is. We worked with John Price during our purchase. More

by JOYLYN.DILDY
Recommend Dealer
Yes
Employees Worked With
John Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

I was late getting there. Didn't know they had moved. But even being late he got me in and out with in a hour. More

by george turner64
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
September 06, 2025

That day was for my state inspection and received the same courtesy, professionalism, attention and understanding he always displays when I come in. I told him, I recently purchased another vehicle. I di More

by CRROOKWOOD
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
September 05, 2025

Best dealership service ever. I am very pleased with services and appreciate Cisco and the team! More

by gabriellmcnair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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