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Southern Acura Newport News - Service Center
Newport News, VA
935 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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935 Reviews of Southern Acura Newport News - Service Center
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August 22, 2025
Professional , personal care and service. Timely .Done with courtesy, and skill in a pleasant atmosphere Timely .Done with courtesy, and skill in a pleasant atmosphere More
by hwrandall
Verified Customer
August 22, 2025
Always helpful. ..pleasure to do business with. Great service. Cisco always kept me updated on the progress of the service and what other service my vehicle will be n ..pleasure to do business with. Great service. Cisco always kept me updated on the progress of the service and what other service my vehicle will be needing. More
by janetjoyce4500
Employees Worked With
Cisco...great service advisor.
August 21, 2025
I find them to be a very friendly and trustworthy service center. I always use Southern Acura for my cars. center. I always use Southern Acura for my cars. More
by JCB
August 21, 2025
Kevin Rafeek is a great asset to Southern Acura. He is very friendly and professional and always keeps me updated on the status of my vehicle when it is being serviced.. He also informs me of what He is very friendly and professional and always keeps me updated on the status of my vehicle when it is being serviced.. He also informs me of what services I need to get done in the future More
by Acura TLX
Employees Worked With
August 21, 2025
Cisco was extremely welcoming and made the process super seamless. Excellent communication and transparency from the whole team. seamless. Excellent communication and transparency from the whole team. More
by Marley G
August 21, 2025
The experience was good and my issue got taken care of cordially and professionally. The staff was respectful, but should address customers with a Mr. or Mrs/Ms and the last name rather than by their firs cordially and professionally. The staff was respectful, but should address customers with a Mr. or Mrs/Ms and the last name rather than by their first name. More
by AHONX1
August 21, 2025
Service was fantastic. Kevin was able to get me in and out. I will continue to get my service done at Southern. Kevin was able to get me in and out. I will continue to get my service done at Southern. More
by greenem82
August 19, 2025
Although Acura was displaced, they still gave “wow” and exceptional service and kept a smile, politeness and professionalism. I received A+ experience and since I purchased my 2005 Acura RL, I continue exceptional service and kept a smile, politeness and professionalism. I received A+ experience and since I purchased my 2005 Acura RL, I continue to obtain exceptional service. More
by Layers505
Employees Worked With
August 18, 2025
Service manger Cisco is very professional and caring when customer concerns require addressing. I have a disability and he takes that into consideration and makes my visit effortless customer concerns require addressing. I have a disability and he takes that into consideration and makes my visit effortless More
by OWENSKAREN757
Employees Worked With
August 18, 2025
Although they are in a temporary space it was clean and comfortable to be in. comfortable to be in. More
by TGODZCHILD
Employees Worked With
