Southern Acura Newport News - Service Center

I went to the place I was well treated by everybody I have nothing else to add have nothing else to add More

Cisco that works in customer service was awesome. He made sure I understood everything that was going on with my vehicle. He answered every question I had or he found the answer if he didn’t know. He made sure I understood everything that was going on with my vehicle. He answered every question I had or he found the answer if he didn’t know. More

Always excellent customer service. Kevin goes above all that is necessary. The best service department i have ever visited Kevin goes above all that is necessary. The best service department i have ever visited More

Mr. Rafeek was very professional. He kept us informed in detail with the progress of our repair . Kevin also gave us some great tips on how to keep our vehicle peforming in tip top shape. detail with the progress of our repair . Kevin also gave us some great tips on how to keep our vehicle peforming in tip top shape. More

The oil change didn't take long, I was in and out and done quickly. done quickly. More

I regret doing the svc of brake flush when I’m just at around 12,000 miles. Even though Acura recommends it every two yrs. I don’t think it was warranted since the mileage is quite low. The vehicle is 2 y around 12,000 miles. Even though Acura recommends it every two yrs. I don’t think it was warranted since the mileage is quite low. The vehicle is 2 yrs old More

I had a great experience with the service department at Southern Acura. The staff is very knowledgeable, friendly, and efficient. The recall service was completed in a timely manner and even though I had j Southern Acura. The staff is very knowledgeable, friendly, and efficient. The recall service was completed in a timely manner and even though I had just run my car through the car wash, I still received a complementary vacuum. I look forward to having this dealership take care of all future maintenance. More

Customer service has always been top notch. Always shows concern for customer needs and concerns. Always shows concern for customer needs and concerns. More

Great service. Always professional staff . Easy to make appointment. Waiting area is comfortable and clean. Always professional staff . Easy to make appointment. Waiting area is comfortable and clean. More

Friendly, efficient & eager to inform. All my questions answered & all options explains clearly so I could make informed decisions on what needs to be done now & in the future. All my questions answered & all options explains clearly so I could make informed decisions on what needs to be done now & in the future. More