Back

Southern Acura Newport News - Service Center

Newport News, VA

4.8
782 Reviews

782 Reviews of Southern Acura Newport News - Service Center

Sort by
May 07, 2025

Outstanding job, I was very pleased it was fast service and they kept me infomed. More

by F.PRYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

My experience is always excellent here. Cisco goes above and beyond to make sure my car needs are met. I have been pleased, every time I have left very satisfied with the service. Thank you More

by gabriellmcnair
Recommend Dealer
Yes
Employees Worked With
Cisco
May 07, 2025

Jessica was the best. She was very knowledgeable and kind. She made the experience awesome. More

by NATEMORGAN93
Recommend Dealer
Yes
Employees Worked With
Jessica
May 06, 2025

Did the State Inspection and periodic maintenance. Check in was quick. They kept me informed and finished within the forecast time. More

by ken.spencer49
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
May 06, 2025

Excellent service from Cisco, I’ve been come here for years to get my car serviced More

by mimi_vinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Kevin has always been so great to both myself and my husband when we have brought our vehicles into him. More

by KAILAXMARGUERITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Awesome, precise and courteous My wait time was speedy, and there was coffee and water with snacks while I waited, More

by Fraleylavonia77
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
May 05, 2025

Excellent Save me a lot of money from buying a new headlight by fixing it with spare parts More

by TAMBOO1960
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
May 05, 2025 -

TAMBOO1960 responded

Excellent

May 05, 2025

This dealership always goes above and beyond to make me feel important in my times of car crisis. I have loved having Southern only 10 minutes away while we live in Virginia. As a military family when you More

by Briannemcelveen
Recommend Dealer
Yes
Employees Worked With
Jessica
May 04, 2025

Service is always great as usual, always timely and prompt. Cisco and his team …..yss More

by ramiyah62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
11
...