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Southern Acura Newport News - Service Center
Newport News, VA
783 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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783 Reviews of Southern Acura Newport News - Service Center
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April 23, 2025
It's always a pleasant time when I come in there everybody's friendly. He was very friendly very helpful and I was out with a clean car. everybody's friendly. He was very friendly very helpful and I was out with a clean car. More
by MAESTROREDHOME
Verified Customer
April 21, 2025
Took my car in for a/c repair in the charge me almost a grand with diagnostic in dye in system! Brought back todays later in now they say a hose is leaking they say they do it for another grand ! I will no grand with diagnostic in dye in system! Brought back todays later in now they say a hose is leaking they say they do it for another grand ! I will not be returning to this dealership again ! More
by Yendor1966
April 20, 2025
Very pricey labor charges! Well you don't have an option. Do you? They know it too well Well you don't have an option. Do you? They know it too well More
by Got beaten up with high prices
April 19, 2025
I’ve never experienced with prior owner an estimate then get to pay and it’s $22 more. Stop doing that. Tell ppl what their true cost is kevin was awesome get to pay and it’s $22 more. Stop doing that. Tell ppl what their true cost is kevin was awesome More
by RSTEW306
Employees Worked With
April 19, 2025
Always pleasant and concerned. I am always able to bring the vehicle in when I need it without any hesitation. Staff is always super quick and I love the fact that there are always I am always able to bring the vehicle in when I need it without any hesitation. Staff is always super quick and I love the fact that there are always refreshments and coffee. More
by Erica
April 19, 2025
Everyone has been super nice! Have enjoyed my visit there. Didn’t have to wait long. I was just happy to get my problems gone! Thanks for taking me without waiting days. You Have enjoyed my visit there. Didn’t have to wait long. I was just happy to get my problems gone! Thanks for taking me without waiting days. You always worked me in and I was happy about that since I live an hour away! More
by Ann
Employees Worked With
Jessica Goodale
April 19, 2025
We love Southern Acura! They take great care and we have one service contact, Jess. The entire team works together. Service our car only here! They take great care and we have one service contact, Jess. The entire team works together. Service our car only here! More
by Liri
Employees Worked With
Jess in service
April 19, 2025
Always strive to satisfy and give great service. Kevin and Cisco are so friendly and helpful. The technician, 'D' is such a polite and helpful young man. The shop is very clean. Kevin and Cisco are so friendly and helpful. The technician, 'D' is such a polite and helpful young man. The shop is very clean. More
by drcbl
April 18, 2025
Both the dealership and service departments are a cut above. We have owned many cars over the years but chose to lease a 2nd Acura due to the service received from Devin & Kevin. Acura’s have also prove above. We have owned many cars over the years but chose to lease a 2nd Acura due to the service received from Devin & Kevin. Acura’s have also proved to be reliable vehicles. More
by lelmore204
Employees Worked With
