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Southern Acura Newport News - Service Center

Newport News, VA

4.8
783 Reviews

783 Reviews of Southern Acura Newport News - Service Center

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April 18, 2025

Devin and Kevin are true professionals I have always had their attention and their focus when I have visited I have now bought my seventh MDX from this dealership if you count Hall automotive before Hand. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Bill responded

Devin and Kevin make the dealership a pleasure to visit

April 18, 2025

Southern Acura has outstanding service team, they were able to fit me in for an oil change! More

by cottoc1014
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
April 18, 2025

Best customer service. Best personal service and explanation of service before and after. Enjoy engaging with service staff. More

by ftrouillet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

I always have an excellent experience at the dealership The staff is very good and professional More

by STEVENS.JEREMY77
Recommend Dealer
Yes
April 17, 2025

Great service got me in and out with no problem excellence service Got car in timely manner More

by Pearl jam
Recommend Dealer
Yes
Employees Worked With
Cisco
April 16, 2025

I have been going to this dealership since 2007 and I find their friendliness courtesy service to be exceptional. The coffee is good too. More

by jmzwerdling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabih Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

The service provided was excellent. Kevin was very pleasant and knowledgeable about the services needed for my vehicle. More

by HODGE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Very good with there customers and my service representatives are very dependable and curtieous thank you More

by bowmanbowman23602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
April 15, 2025

Service Advisor was very helpful and kept in touch throughout the process. We have always had a pleasant experience when visiting. More

by jayeshumedpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Reliable service, great customer service. Always helpful and attentive. Will recommend anyone to this Dealership. More

by vibertmunroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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