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Southern Acura Newport News - Service Center
Newport News, VA
863 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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863 Reviews of Southern Acura Newport News - Service Center
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July 20, 2025
The oil change didn't take long, I was in and out and done quickly. done quickly. More
by maxton L Osborne
Verified CustomerEmployees Worked With
July 20, 2025
I regret doing the svc of brake flush when I’m just at around 12,000 miles. Even though Acura recommends it every two yrs. I don’t think it was warranted since the mileage is quite low. The vehicle is 2 y around 12,000 miles. Even though Acura recommends it every two yrs. I don’t think it was warranted since the mileage is quite low. The vehicle is 2 yrs old More
by CHADWICKCHACONJ
Employees Worked With
July 20, 2025
I had a great experience with the service department at Southern Acura. The staff is very knowledgeable, friendly, and efficient. The recall service was completed in a timely manner and even though I had j Southern Acura. The staff is very knowledgeable, friendly, and efficient. The recall service was completed in a timely manner and even though I had just run my car through the car wash, I still received a complementary vacuum. I look forward to having this dealership take care of all future maintenance. More
by lggoodman
July 20, 2025
Customer service has always been top notch. Always shows concern for customer needs and concerns. Always shows concern for customer needs and concerns. More
by MINEDMUNDS
July 19, 2025
Great service. Always professional staff . Easy to make appointment. Waiting area is comfortable and clean. Always professional staff . Easy to make appointment. Waiting area is comfortable and clean. More
by u_isaac16
July 19, 2025
Friendly, efficient & eager to inform. All my questions answered & all options explains clearly so I could make informed decisions on what needs to be done now & in the future. All my questions answered & all options explains clearly so I could make informed decisions on what needs to be done now & in the future. More
by masilver49
July 17, 2025
Service department is always pleasant and want to get you in and out as quickly as possible. Called and got an appointment the same day after connecting with a human..AI wanted to schedule 2 weeks out. Aweso in and out as quickly as possible. Called and got an appointment the same day after connecting with a human..AI wanted to schedule 2 weeks out. Awesome service department team. More
by newbeat4life
Employees Worked With
July 16, 2025
Great fast reliable service 👏 get the job done the right way around when you get serviced way around when you get serviced More
by DARREN
July 16, 2025
Prompt clean listened intently and went beyond everything I expected to service my car. Excellent service! I expected to service my car. Excellent service! More
by msdandee
Employees Worked With
