Southern Acura Newport News - Service Center

Had a recall issue. Kevin ensured all went smoothly - from contacting me to schedule repair, ordering the part & then ensuring the service to fix problem was completed i Kevin ensured all went smoothly - from contacting me to schedule repair, ordering the part & then ensuring the service to fix problem was completed in a timely and professional manner. More

Quick, friendly, and effective service. They knocked out my first service and the recall on my car real quick. They knocked out my first service and the recall on my car real quick. More

Very professional and timely. Staff communication was friendly, accurate and was helped make my service pleasant. Staff communication was friendly, accurate and was helped make my service pleasant. More

Enjoyed the experience. Everyone was very kind. I arrived without an appointment and they took me right away! Good day! Everyone was very kind. I arrived without an appointment and they took me right away! Good day! More

I’m not familiar with Brett Whitney unless he is the person who worked the day I picked up my car. If so he was very professional,,explained what was done & all charges. The kind of service one should person who worked the day I picked up my car. If so he was very professional,,explained what was done & all charges. The kind of service one should expect. Excellent / 5 star. More

Didn't return my phone call when i tried to reschedule my appointment and wasn't clear on work appointment and wasn't clear on work More

Kevin was personable and professional. I would highly recommend going through him with any service-related concerns regarding your vehicle. I would highly recommend going through him with any service-related concerns regarding your vehicle. More

Dealership was able to diagnose the issue on third try. They were very responsive and tried to assist me with MD dealer where car was purchased. Car is working perfectly again. They were very responsive and tried to assist me with MD dealer where car was purchased. Car is working perfectly again. More

Service department were awesome, our Oil change was perform in a timely minor, great job! perform in a timely minor, great job! More

Cisco and Kevin are 2 great guys to come and have them to wait on you I am very satisfied with them guys wait on you I am very satisfied with them guys More