Southern Acura Newport News - Service Center

Very welcoming professional and organized staff I are very helpful . We are kept informed of the service being provided. The dealership is well maintained. very helpful . We are kept informed of the service being provided. The dealership is well maintained. More

Kevin has been our service manager over a long period. He is very knowledgeable and easy to understand when explaining recommended maintenance on our vehicles. He is always professional. He continues to He is very knowledgeable and easy to understand when explaining recommended maintenance on our vehicles. He is always professional. He continues to be an asset to us. He is one reason why we have purchased Acuras from this dealership over 20 years More

Always professional and on time. Clean facilities. The service was excellent and always no surprises. Thank you. Clean facilities. The service was excellent and always no surprises. Thank you. More

I needed to get my battery changed. It was a simple and quick process.Thanks. It was a simple and quick process.Thanks. More

Great customer service, attention to detail, fast service with great communication. This is the standard with great communication. This is the standard More

The service advisor heard my concerns and was able to get my vehicle in same day. I received am easy to understand diagnosis of the problem then had my vehicle serviced and back to me by COB. Both Cisco and my vehicle in same day. I received am easy to understand diagnosis of the problem then had my vehicle serviced and back to me by COB. Both Cisco and the courtesy driver were a pleasure. More

The personnel there were very helpful in ensuring that I understood the work that was being done on my vehicle and they took great care in providing said service. understood the work that was being done on my vehicle and they took great care in providing said service. More

Thank you so much Franciso Lugo and team for your outstanding customer service. I would recommend Southern Acura to my family and friends. Nanette Grayson-Moechoe outstanding customer service. I would recommend Southern Acura to my family and friends. Nanette Grayson-Moechoe More

Excellent communication and service Service advisor kept us updated and informed frequently about the status of our vehicle us updated and informed frequently about the status of our vehicle More

Even though they were fast but I must say this that I have to ask them for my automobiles diagnostic information after 2:30 hours. Efficiency need to be improved have to ask them for my automobiles diagnostic information after 2:30 hours. Efficiency need to be improved More