Southern Acura Newport News - Service Center

I had great customer service They took great care of me and all my needs I would recommend them to anyone Thank you and all my needs I would recommend them to anyone Thank you More

They were able to get me in even though I didn’t have an appointment until March 17. They quickly determine the issue and fixed in minutes. Customer service was excellent as always as well as the repair. an appointment until March 17. They quickly determine the issue and fixed in minutes. Customer service was excellent as always as well as the repair. More

The service experience was excellent. I would recommend Southern Acura to anyone looking for a quality service team. I would recommend Southern Acura to anyone looking for a quality service team. More

Good service and friendly staff. I needed a shuttle and was provided one after i arrived. I used to get a car wash upon request but i was told that they don’t offer that anymore. Ple I needed a shuttle and was provided one after i arrived. I used to get a car wash upon request but i was told that they don’t offer that anymore. Please note both Toyota and BMW offer this. Please reconsider this option More

Got a walk in appointment. Service department checked my TLX to verify that there were no problems after false indications if errors on the dash. Service department checked my TLX to verify that there were no problems after false indications if errors on the dash. More

Typically, 5 star experience. Points off because I requested air in my tires and did not get it and there was no courtesy wash offered or given. Points off because I requested air in my tires and did not get it and there was no courtesy wash offered or given. More

Service personnel were excellent. They were friendly, addressed me but my name and kept me abreast of the status of my vehicle. They were friendly, addressed me but my name and kept me abreast of the status of my vehicle. More

The service is superb! !!! Sisco is definitely my favorite he always make sure that I’m complete satisfied, job well done !!! Sisco is definitely my favorite he always make sure that I’m complete satisfied, job well done More

Personable and friendly, and accommodating service. work was completed in a friendly and courteous manner work was completed in a friendly and courteous manner More

Excellent service. Any issues were identified and either resolved or provided recommended solutions. Cisco was very professional as always. Any issues were identified and either resolved or provided recommended solutions. Cisco was very professional as always. More