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Southern Acura Newport News - Service Center

Newport News, VA

4.8
693 Reviews

693 Reviews of Southern Acura Newport News - Service Center

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January 03, 2025

Devin was great! Whole process was seamless and stress free. I love my new Type S! More

by r.martinezpena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Keeping always provides exceptional service advice and service and guidance to us That is why we consistently return More

by wellseau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Service is always great. The appointment process was quick, easy and efficient. The staff is friendly, and the waiting area is comfortable with free refreshments. More

by drcoburn7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
January 03, 2025

This is a very nice dealership. Scheduling appts are easy and the service department advisors are excellent. Everyone is extremely courteous More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

I had my 2007 RDX. in for VA SAFETY INSPECTION and routine service on Friday 12/27. I worked with Jessica Goodale she was very professional/knowledgeable. I was extremel More

by 2WJONESJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
January 01, 2025

Great customer service and work on my vehicle! I also received a car wash as well. More

by STEVENSCRAIGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
January 01, 2025

I’ve had my suv serviced here since I purchased it in 2018 when it was Hall. The service staff has always been friendly and professional! More

by THREETCHA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
January 01, 2025

Excellent Service! Personnel are confident and friendly. Would definitely recommend the dealership to family and friends. More

by hwrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Very pleased with the service department. Easy to work with, keeps you informed of the vehicle status, and professional. I’ve been coming to this Acura dealer/service since 2011. More

by dlum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre
December 31, 2024

Kevin greeted me with a smile, by name. My service was done to my satisfaction in a reasonable time frame as promised. I will continue bringing my vehicles to Southern Acura. More

by Irishman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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