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Southern Acura Newport News - Service Center

Newport News, VA

4.8
691 Reviews

691 Reviews of Southern Acura Newport News - Service Center

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December 19, 2024

High marks for Kevin the service associate and to Ray the lead mechanic, very good service More

by kmhttpc
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
December 19, 2024

Great Service! My car is running great! Thanks for all your help. Very professional service! More

by LD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
December 19, 2024

The service from Southern Acura is the best I’ve ever experienced. Cisco Lugo is an all star!! More

by TWIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

The service associate, Cisco made sure that my vehicle was taking care of. He took the time and took care of me and I greatly appreciate him. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Dealer provided a loaner car which was ready on my arrival. The exchange happened smoothly. More

by seesteract1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Exceptional service, professional staff-Cisco is a superstar-He understand service and customer support-He is professional, and his zeal is obvious. More

by JRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cisco
December 17, 2024

I always and always have a pleasant and timely experience when I am at southern Acura. I love the new benefits and the things that’s offered to buyers and owners. I would recommend everyone to get service at More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
December 15, 2024

The service was timely and very informative; The staff was great and personal. Thanks again More

by Vze1er4bb@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
December 15, 2024

Always providing quality service support, bar none. Highly recommend there service department, you won’t be disappointed. More

by BARRY_CREED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Excellent service, polite and professional. Very clean and comfortable. Kevin is personable, and friendly couurteous. More

by RPRIBUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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