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Southern Acura Newport News - Service Center
Newport News, VA
678 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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678 Reviews of Southern Acura Newport News - Service Center
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April 25, 2025
The best service! ! Kevin always explains everything and is an asset to Acura!! Amazing service!! ! Kevin always explains everything and is an asset to Acura!! Amazing service!! More
by CSSMDS
April 24, 2025
Southern was great. They did a great job taking care of us. And the communication texts kept us well informed. They did a great job taking care of us. And the communication texts kept us well informed. More
by PAUL.OLSEN
Verified CustomerApril 24, 2025
Service department are really helpful and customer service friendly. They explain issues clearly and helpful service friendly. They explain issues clearly and helpful More
by Tonyleisha
April 23, 2025
It's always a pleasant time when I come in there everybody's friendly. He was very friendly very helpful and I was out with a clean car. everybody's friendly. He was very friendly very helpful and I was out with a clean car. More
by MAESTROREDHOME
April 21, 2025
Took my car in for a/c repair in the charge me almost a grand with diagnostic in dye in system! Brought back todays later in now they say a hose is leaking they say they do it for another grand ! I will no grand with diagnostic in dye in system! Brought back todays later in now they say a hose is leaking they say they do it for another grand ! I will not be returning to this dealership again ! More
by Yendor1966
April 20, 2025
Very pricey labor charges! Well you don't have an option. Do you? They know it too well Well you don't have an option. Do you? They know it too well More
by Got beaten up with high prices
April 19, 2025
I’ve never experienced with prior owner an estimate then get to pay and it’s $22 more. Stop doing that. Tell ppl what their true cost is kevin was awesome get to pay and it’s $22 more. Stop doing that. Tell ppl what their true cost is kevin was awesome More
by RSTEW306
Employees Worked With
April 19, 2025
Everyone has been super nice! Have enjoyed my visit there. Didn’t have to wait long. I was just happy to get my problems gone! Thanks for taking me without waiting days. You Have enjoyed my visit there. Didn’t have to wait long. I was just happy to get my problems gone! Thanks for taking me without waiting days. You always worked me in and I was happy about that since I live an hour away! More
by Ann
Employees Worked With
Jessica Goodale
April 19, 2025
We love Southern Acura! They take great care and we have one service contact, Jess. The entire team works together. Service our car only here! They take great care and we have one service contact, Jess. The entire team works together. Service our car only here! More
by Liri
Employees Worked With
Jess in service
