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Southern Acura Newport News - Service Center

Newport News, VA

4.8
923 Reviews

923 Reviews of Southern Acura Newport News - Service Center

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August 07, 2025

Kevin and his crew were courteous to my daughter as usual. Did not send unnecessary faults that needed to be fixed on her veihicle. More

by ejtmlt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Was ok but I am waiting 3hours for inspection I hope little shot time for me Another one is ok More

by flowerkyung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Nice comfortable waiting area if you wait for your service completion if you decide to wait. Friendly staff that gets you in and out. More

by brown_duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

I've been a loyal customer for car purchases and servicing since 2006 and I am very satisfied with servicing and customer service and support More

by dorismcrae45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

I ALWAYS get the “Bestest” service from my team leader Cisco and employees. I’m glad I bought an Acura from Southern Acura in Newport News!!! More

by CorwimpBe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

My relationship with this dealer is fairly new. However, so far my experience has been very good. More

by signgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

The people there are really nice. No wait time, love that! And customer service is on point! More

by rpo1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Kevin is very kind and caring and an understandable and I also love the new location of hall Acura 🥰 More

by tammymitchell808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Kevin was exceptionally professional, as always. He consistently ensures that the customer needs are met and he represents Southern Acura in a positive manner. More

by JFCHENAULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Kevin was exceptionally professional, as always. He consistently ensures that the customer needs are met and he represents Southern Acura in a positive manner. More

by JFCHENAULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.