Southern Acura Newport News - Service Center

Even though they were fast but I must say this that I have to ask them for my automobiles diagnostic information after 2:30 hours. Efficiency need to be improved have to ask them for my automobiles diagnostic information after 2:30 hours. Efficiency need to be improved More

Thank you so much Franciso Lugo and team for your outstanding customer service. I would recommend Southern Acura to my family and friends. Nanette Grayson-Moechoe outstanding customer service. I would recommend Southern Acura to my family and friends. Nanette Grayson-Moechoe More

I had great customer service They took great care of me and all my needs I would recommend them to anyone Thank you and all my needs I would recommend them to anyone Thank you More

They were able to get me in even though I didn’t have an appointment until March 17. They quickly determine the issue and fixed in minutes. Customer service was excellent as always as well as the repair. an appointment until March 17. They quickly determine the issue and fixed in minutes. Customer service was excellent as always as well as the repair. More

The service experience was excellent. I would recommend Southern Acura to anyone looking for a quality service team. I would recommend Southern Acura to anyone looking for a quality service team. More

Good service and friendly staff. I needed a shuttle and was provided one after i arrived. I used to get a car wash upon request but i was told that they don’t offer that anymore. Ple I needed a shuttle and was provided one after i arrived. I used to get a car wash upon request but i was told that they don’t offer that anymore. Please note both Toyota and BMW offer this. Please reconsider this option More

Got a walk in appointment. Service department checked my TLX to verify that there were no problems after false indications if errors on the dash. Service department checked my TLX to verify that there were no problems after false indications if errors on the dash. More

Typically, 5 star experience. Points off because I requested air in my tires and did not get it and there was no courtesy wash offered or given. Points off because I requested air in my tires and did not get it and there was no courtesy wash offered or given. More

Service personnel were excellent. They were friendly, addressed me but my name and kept me abreast of the status of my vehicle. They were friendly, addressed me but my name and kept me abreast of the status of my vehicle. More

The service is superb! !!! Sisco is definitely my favorite he always make sure that I’m complete satisfied, job well done !!! Sisco is definitely my favorite he always make sure that I’m complete satisfied, job well done More