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Southern Acura Newport News - Service Center
Newport News, VA
714 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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714 Reviews of Southern Acura Newport News - Service Center
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May 14, 2024
They took care of my vehicle and found out what was going on with it they also provided a loaner while my car was in shop going on with it they also provided a loaner while my car was in shop More
by pkarven
Verified Customer
May 14, 2024
The service agents are always friendly. I appreciate the extras in the waiting area. Thank you I appreciate the extras in the waiting area. Thank you More
by PHSTANLEY
Employees Worked With
May 10, 2024
He was very courteous and professional. He had me in and out in more than a reasonable timeframe. He’s also a Michigan fan… Go Blue!! He had me in and out in more than a reasonable timeframe. He’s also a Michigan fan… Go Blue!! More
by KIRKMATTEN
Employees Worked With
May 10, 2024
Service reps are always helpful and courteous. Repairs are completed in a timely manner. Everything is always explained Repairs are completed in a timely manner. Everything is always explained More
by nurseetter
May 08, 2024
Very polite. Kept me updated on everything going on. Gave me a cost estimate before starting the service Kept me updated on everything going on. Gave me a cost estimate before starting the service More
by evsmom94
Employees Worked With
May 08, 2024
The dealership initiated a new lease program for my 2022 MDX allowing me to initiate a new 2024 MDX erase for a new 2024 MDX which saved me hundreds of dollars and was much appreciated by this long term cl MDX allowing me to initiate a new 2024 MDX erase for a new 2024 MDX which saved me hundreds of dollars and was much appreciated by this long term client (I have lease five previous MDXs from this dealership. The service department of this dealership recognizes this long term relationship and provides me outstanding service levels. More
by JOHN@VICKERMANASSOCIATES.COM
Employees Worked With
Other Employees :
Draryl Hoe, Joseph Festa, Darrius Young, Berna Aguirre
May 08, 2024
I’m very happy with the service I received at southern Acura in Newport News. The service representative especially Mr. Cisco were extremely helpful and polite. I will definitely be back Acura in Newport News. The service representative especially Mr. Cisco were extremely helpful and polite. I will definitely be back More
by Lowe24_7
May 08, 2024
Dealership was very professional, courteous and knowledgeable about my vehicle. It really was great that my state inspection was free. I have not allowed anyone else to perform any maintenance on m knowledgeable about my vehicle. It really was great that my state inspection was free. I have not allowed anyone else to perform any maintenance on my vehicle since I purchased it in April 2014. More
by WRANDALL54
Employees Worked With
May 07, 2024
Had flat tire, came in to get it fixed. Great flat tire replacement! Thank you Great flat tire replacement! Thank you More
by B Owens
May 04, 2024
Every time I get My car serviced the customer service at Acura has been exceptional. Acura has been exceptional. More
by Sss
Employees Worked With
