Southern Acura Newport News - Service Center

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Was surprised to find out that dealership didn’t accept not accept personal checks in payment. Then there is a 3% surcharge for using a credit card. Not everyone has a debit card. So much for reigning in e not accept personal checks in payment. Then there is a 3% surcharge for using a credit card. Not everyone has a debit card. So much for reigning in expenses in today’s economic times. Also not sure what happened to battery while in service to require replacement. One salesman was a bit aggressive in approaching when we first arrived to pick up my vehicle. More

Great service! Kind and informative. Have been coming to this Acura dealer for years. They provide great service on our RDX. Kind and informative. Have been coming to this Acura dealer for years. They provide great service on our RDX. More

Kevin was very informative about the service and what will be done including the cost and how long the service would take. Great communication throughout the process will be done including the cost and how long the service would take. Great communication throughout the process More

No issue and took care of what I needed. I will return in the future. I will return in the future. More

Clean professional concise. I had my MDX serviced for a recall, and it was accomplished very efficiently and I enjoyed my stay at the dealership. I had my MDX serviced for a recall, and it was accomplished very efficiently and I enjoyed my stay at the dealership. More

Cisco Lugo and his team have always provided phenomenal service. They are one of the primary reasons we purchased a second vehicle from this dealership. service. They are one of the primary reasons we purchased a second vehicle from this dealership. More

Kevin Rafeek, Cisco Lugo and all Southern Acura Newport News staff provide great customer service, as always, in the automotive service department. News staff provide great customer service, as always, in the automotive service department. More

Very kind people My service manager was very helpful and explained everything to me Excellent service explained everything to me Excellent service More

Basically ruined my vehicle poor excuse for a dealership drove in had to be towed out drove in had to be towed out More