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Southern Acura Newport News - Service Center
Newport News, VA
684 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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684 Reviews of Southern Acura Newport News - Service Center
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April 12, 2025
Very friendly if somewhat unorganized. Left my car under a shedding tree for several days and it was a mess when I picked it Bery nice car for a loaner. Left my car under a shedding tree for several days and it was a mess when I picked it Bery nice car for a loaner. More
by Conorlew56
Verified CustomerEmployees Worked With
The woman at the service desk was very friendly.
April 12, 2025
Fast and friendly service. Their work demonstrates that they have great experience and get it right. Their work demonstrates that they have great experience and get it right. More
by JCB
April 11, 2025
Kevin Rafeek He is Good person. Good service team working. Show Good personality Trying help someone... Good service team working. Show Good personality Trying help someone... More
by CHANGYI
April 09, 2025
Kevin is an awesome service Manager beyond reapproach the best involved with all customers concerns. best involved with all customers concerns. More
by star8084
April 09, 2025
The customer service provided was exceptional. Kevin was very knowledgeable and extremely helpful in resolving the issues associated with calibration of the camera. Service was completed ahead of Kevin was very knowledgeable and extremely helpful in resolving the issues associated with calibration of the camera. Service was completed ahead of schedule which greatly reduce my waiting time. More
by Joyce_68
April 08, 2025
Cisco Lugo is definitely an asset to Southern Acura in Newport News. He explained service so thoroughly and was so courteous. Newport News. He explained service so thoroughly and was so courteous. More
by SGFOSTER1
Employees Worked With
April 06, 2025
Upon my arrival I was immediately greeted and checked in. Cisco kept me updated throughout my service visit and made sure I was taken care of. Cisco kept me updated throughout my service visit and made sure I was taken care of. More
by Ria
April 06, 2025
Kind, Courteous, informative , timely. Quite the rarity these days. I drive far and always enjoy the work provided by this team. Quite the rarity these days. I drive far and always enjoy the work provided by this team. More
by CARLABELGRAVE
April 06, 2025
My battery draining issue was resolved a diagnosed and it was resolved by Services removing switch/motor on front passenger seat was resolved by Services removing switch/motor on front passenger seat More
by cwhitby88
April 06, 2025
I reported on time talk with the service rep which she accepted my key fob and was asked to wait in lounge which I did drank a cup of coffee watch a little bit of TV and checked out the New Acura vehicle accepted my key fob and was asked to wait in lounge which I did drank a cup of coffee watch a little bit of TV and checked out the New Acura vehicle that was on sale department floor. I was about an hour or two my wait wasn’t too long pretty fast I think anyway the rep called me and said my vehicle was ready and that all was good. I like thank all that had a hand in serving my vehicle and Acura dealership. Thank you,Thank you. More
by COOP0070
Employees Worked With
