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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
3.9
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,475 reviews

November 11, 2026

They were thorough. Spoke in layman terms. They made sure I was comfortable with my car being in the garage by sending videos of the work being done to my car. More

by wendycarla401
Recommend Dealer
Yes
Employees Worked With
Kimberly and Steven P
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November 11, 2026

I had an appointment for an oil change and tire rotation. With an appointment it took 2 1/2 hours of waiting. This is unsatisfactory with having an appointment. More

by jeffcarawan
Recommend Dealer
No
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November 11, 2026

Great service, excellent interaction with employees. I have always received the vest service on my car and very good updates if I needed additional service. More

by Mack
Recommend Dealer
Yes
Employees Worked With
Unsure if his name but he was very professional and approachable. Excellent customer service always.
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November 10, 2026

Good energy, very knowledgeable super helpful, great experience The experience was amazing from start to finish! Everyone had great energy, was extremely knowledgeable, welcoming, and genuinely helpful More

by Mhorace92
Recommend Dealer
Yes
Employees Worked With
Josh
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November 10, 2026

Unresponsive to my concerns. She charged me for services I did not want or need. More

by I don't know what this is.
Recommend Dealer
No
Employees Worked With
Rebecca Doerr
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Nov 10, 2026 -

Southern Buick GMC Greenbrier responded

We apologize for the unresponsiveness and any unwanted services you encountered. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information and our manager will reach out to you to address your concerns. We are dedicated to ensuring a reliable and transparent experience.

November 09, 2026

5 Very attentive and keeps you informed. Please do not send any more questions. Wonderful More

by Shirleylbelangia
Recommend Dealer
Yes
Employees Worked With
Kimberly in the service department.
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Nov 10, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your positive feedback! We're happy to know our team kept you informed and attentive. We strive for quality and reliability, and we hope to see you again soon.

November 09, 2026

Excellent service. I appreciate the explanation of work and the current status of my vehicle. More

by ltoppin12700
Recommend Dealer
Yes
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Nov 10, 2026 -

Southern Buick GMC Greenbrier responded

We're delighted to know you had an excellent experience with our service. It's great to hear that the explanation of the work and your vehicle's status met your expectations. We value transparency and expertise, and we hope to see you again!

November 08, 2026

My appointment was at 10 for a regular inspection. They said they were behind cause of 1 inspecter. That's understandable,but to be there for almost 4 hrs. Is crazy. I'm glad I didn't have any other p More

by dthreee2000
Recommend Dealer
No
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Nov 10, 2026 -

Southern Buick GMC Greenbrier responded

We're sorry to hear about your long wait during your inspection. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information so we can address your concerns directly. We appreciate your feedback and are committed to improving our service.

November 08, 2026

Appt 2hour wait for oil change est 30 minutes wait after service was completed Saw vehicle back in area waited then went to advisor response doing paperwork then proceed to talk to another customer in waiti More

by Madie2728
Recommend Dealer
No
Employees Worked With
I don't
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Nov 10, 2026 -

Southern Buick GMC Greenbrier responded

Madie, we apologize for the extended wait time during your recent visit. We understand how frustrating it can be to wait longer than expected. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information so our manager can reach out to you directly to discuss your experience further. We are committed to providing reliable and efficient service.

November 07, 2026

The biggest problem I came expecting only to pay $200. I had to pay over $600. Because the online pricing is not correct that's very very disappointing. More

by MOTOR2115
Recommend Dealer
No
Employees Worked With
Antwan Pair
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Nov 10, 2026 -

Southern Buick GMC Greenbrier responded

We're sorry for the unexpected pricing issue you encountered. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information so we can address your concerns directly. Thank you for your feedback as we aim to improve our transparency.

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