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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
3.9
3,222 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,222 reviews

July 29, 2026

Excellent service They provided excellent service. The young man was very very helpful and they were courteous and they did everything in a timely manner. More

by ANTHONYCOLON47
Recommend Dealer
Yes
Employees Worked With
Don't remember his name the young black male with the dreads
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July 29, 2026

Fast and highly respectful team you got there. Very polite and to the point. Thank you. More

by Jonesv76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 29, 2026

Very Clean, Chris very informative, and Car Service very helpful when questions asked. Perfect dealership to shop More

by Myjourneywdl55
Recommend Dealer
Yes
Employees Worked With
Chris
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July 29, 2026

The basic service took more time than I would have liked but they were good and communicated what they were doing and what they recommended. Overall, I’m satisfied with their service. More

by jeremiahfarwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly in Service was outstanding!
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July 29, 2026

Vehicle concerns and issues not properly diagnosed. Poor communication and poor attitude from service advisor Rebecca who couldn't explain, identify, or confirm updates from techinician regarding diagn More

by Jazmine C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service team
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July 29, 2026

The phone bot gave me the wrong phone number for my service writer. We could not communicate. Fire the bot!! More

by triplejoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above. Worked with service
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July 28, 2026

Don't understand why you have warranty on vehicles I did just don't understand why you have a warranty on vehicles if yall don't fix those things ?? not understanding More

by bbigbooy.jd5
Recommend Dealer
No
Employees Worked With
Idk ???????
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Jul 29, 2026 -

Southern Buick GMC Greenbrier responded

"Bbigbooy.jd5" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 28, 2026

Maximum incompetence They closed the shop while I was in route to pick up my car and didn't bother to tell me they close at a specific time More

by BENPALERMO88
Recommend Dealer
No
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Jul 29, 2026 -

Southern Buick GMC Greenbrier responded

Ben. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

July 28, 2026

Very Friendly, always helpful. They were able to get my vehicle back the same day. More

by trublulady
Recommend Dealer
Yes
Employees Worked With
Toby(?) Nice guy in the maintenance dept.
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July 27, 2026

Excellent service timely repairs I was greeted promptly and taken care of. Prices were as expected More

by tomretnauer
Recommend Dealer
Yes
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Jul 28, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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