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Southern Buick GMC Greenbrier
Chesapeake, VA
3,336 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,336 reviews
Verified Customer
November 18, 2025
I’ve been to the dealership multiple time for issues and haven’t received much resolve. Furthermore, it was apparent there was some corporate changes that the dealership was struggling with. Despite this tu haven’t received much resolve. Furthermore, it was apparent there was some corporate changes that the dealership was struggling with. Despite this turmoil, Joe the service manager took time to personally ride with me to experience the issues I was experiencing. The MOST impactful members of the team that absolutely need special recognition and in my opinion, adequate compensation for guaranteed employee retention is service advisor Antwon Pair and technician James “JP” Polite. Phenomenal team that took detailed notes, provided constant updates, and truly embodied superior customer service. Example, Antwon put together a conference call with myself and technician “JP” to fully articulate the vehicles issues and his fixes planned. Didn’t take too long but absolutely made all the difference and solved all my brand new vehicle issues to 100% satisfaction! These two individuals are clearly the heavy lifters of the service department and it would be wise to keep them on board as long as possible, especially during these Southern auto group changes. More
by KYLE.MCCARTY1
Employees Worked With
Antwon Pair, James “JP” Polite, Joe Bonney
November 18, 2025
I don't remember the salesman's name but he was great. But the process of buying cars is not pleasant, even at Southern. But the process of buying cars is not pleasant, even at Southern. More
by DORIAN.PARKER5696
Employees Worked With
4. I don't remember the salesman's name but he was great. The process of buying cars is not pleasant so I rates the experience a four because his work (5) made the the process (3) better.
November 17, 2025
Truck wasn't ready for test drive after a long drive and appointment was made days prior. Attempted to "walk" after test driving after noticing the chaos of the staff and concerns regarding the used truck. appointment was made days prior. Attempted to "walk" after test driving after noticing the chaos of the staff and concerns regarding the used truck. Head salesperson asked for a few minutes and talked me into the deal by offering a 2yr bumper to bumper warranty. The next week the transmission began giving issues, the warranty for the trans issue was denied stating it was a known issue. After almost 2 mos of fighting they finally fixed the transmission. Received the truck and noticed the transmission was leaking b/c the tech didn't replace the rear seal. After almost 3 weeks they stopped returning my calls. Worst dealership I've ever worked with and plan to contact the BBB. More
by beauworsham
November 16, 2025
They must accept more appointments than they should because the wait time for an oil change and state inspection was ridiculously long. Never had to wait that long before because the wait time for an oil change and state inspection was ridiculously long. Never had to wait that long before More
by rjhammar
