Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Buick GMC Greenbrier
Chesapeake, VA
2,985 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,985 reviews
July 28, 2025
The service was great. I scheduled an appointment at a time that they would be slow. It took about 45 minutes. I was overall very happy. I scheduled an appointment at a time that they would be slow. It took about 45 minutes. I was overall very happy. More
by NHARRISON910
Verified Customer
July 28, 2025
Great experience with my sales person. Very thorough in working out a deal for me Very thorough in working out a deal for me More
by PARIIS.MAHONE
Employees Worked With
July 27, 2025
Smooth intake and pickup. Responsive to questions. Polite and professional. She also let me know as soon as the vehicle was ready Responsive to questions. Polite and professional. She also let me know as soon as the vehicle was ready More
by Jordan.Heinrichs86248
Employees Worked With
Rebecca Doerrat
July 27, 2025
Dropped off my vehicle one day and asked if I was going to wait, answered no. Was told that I would get a call when the vehicle was ready - no call received. Went to pick up the vehicle the next day and st to wait, answered no. Was told that I would get a call when the vehicle was ready - no call received. Went to pick up the vehicle the next day and still had to wait. Service writer asked if I wanted the paperwork for the recalls but never told me that one of the two recalls needs a part to be ordered and would have to come back. Communication is extremely lacking and very unprofessional especially when a person is relying on their only vehicle to be ready so they can get to work. More
by Slturner72
Employees Worked With
Rebecca Doerr
July 27, 2025
The appointment process was very easy to understand and navigate. I was in and out in under an hour. The waiting room however, left a lot to be desired… navigate. I was in and out in under an hour. The waiting room however, left a lot to be desired… More
by kakiekeric0
Employees Worked With
Maintenance personnel
July 26, 2025
Asked for vehicle btwn 430-5. Dropped it at 930. Arrived at 440, but Wasn't ready till 530. Mistakenly charged for rotation as my maint plan wasn't seen in the system. Am being re Dropped it at 930. Arrived at 440, but Wasn't ready till 530. Mistakenly charged for rotation as my maint plan wasn't seen in the system. Am being reimbursed. More
by Kwnicholas
July 26, 2025
The customer service is the worst. It’s hard to get in touch with anyone, which is understandable given they’re pretty busy. But that’s no excuse for the lack of communication and abil It’s hard to get in touch with anyone, which is understandable given they’re pretty busy. But that’s no excuse for the lack of communication and ability for everyone to be on the same page when it comes to what’s happening in regard to your vehicle. However, in person, they’re great and everyone is friendly. More
by J-swindell
Employees Worked With
Service dept
July 26, 2025
Service experience was great. Got me in and out. Dekwan provided exceptional customer service and assisted with recommending needed services. Got me in and out. Dekwan provided exceptional customer service and assisted with recommending needed services. More
by xaviahunt
Employees Worked With
Dekwan
