
Southern Buick GMC Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,475 reviews
I had a great experience thanks to Antwan, my service advisor. He was knowledgeable, friendly, and took the time to explain everything about my vehicle's needs. His excellent customer service made the wh advisor. He was knowledgeable, friendly, and took the time to explain everything about my vehicle's needs. His excellent customer service made the whole process smooth and stress-free. More
Terrible experience with the service team. Not responsive to calls when multiple voicemails were left. We required parts that took a while to come in and then when the car was fixed, the part Not responsive to calls when multiple voicemails were left. We required parts that took a while to come in and then when the car was fixed, the part replaced didn’t work. Severe lack of attention to detail. More
For the second time, the service department did not have the parts needed for my recall in stock, requiring me to schedule another appointment. Since the recall requires identical parts for every car like m the parts needed for my recall in stock, requiring me to schedule another appointment. Since the recall requires identical parts for every car like mine repaired it’s amazing the service team was not prepared for my visit. Especially since it took weeks to get an appointment and should have given them ample time to have everything ordered, More
You guys stepped up 99%, I was very happy Very professional. I was able to ask questions and my questions was answered on point and fast. I appreciate it truly. I will continue to come to Greenbri professional. I was able to ask questions and my questions was answered on point and fast. I appreciate it truly. I will continue to come to Greenbrier Kia More
You guys stepped up 99%, I was very happy Very professional. I was able to ask questions and my questions was answered on point and fast. I appreciate it truly. I will continue to come to Greenbri professional. I was able to ask questions and my questions was answered on point and fast. I appreciate it truly. I will continue to come to Greenbrier Kia More
I’m not sure what to review for Southern Buick GMC Greenbrier. I have only done Business with Southern Kia Greenbrier.. Greenbrier. I have only done Business with Southern Kia Greenbrier.. More
Waited a month for an appointment. Brought my Kia Rio in for a recall on a defective fuse that could potentially start a fire. Drove 2 cars from the OBX of NC since they insisted we dr Brought my Kia Rio in for a recall on a defective fuse that could potentially start a fire. Drove 2 cars from the OBX of NC since they insisted we drop it off. After 2 vehicles, 2 days off work and a 3 hour round trip was told they have to order the part. I AM LIVID!! More