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Southern Buick GMC Greenbrier
Chesapeake, VA
1,739 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,739 reviews
Verified Customer
June 09, 2025
Service department is horrible and always trying to rip you off, especially if you are female. I was quoted an astronomical price for the labor to install the tire sensor monitors, until my husband went wi you off, especially if you are female. I was quoted an astronomical price for the labor to install the tire sensor monitors, until my husband went with me to pick up the vehicle, and all of a sudden the price dropped significantly. More
by PAMIAM_15
Employees Worked With
Service Department
June 07, 2025
Tried to recommend a new air filter. Was told mine was extremely dirty....I just changed the filter a week prior and even wrote the date on it with permanent marker. Tech would've known Was told mine was extremely dirty....I just changed the filter a week prior and even wrote the date on it with permanent marker. Tech would've known that if he actually checked the airbox. Do better guys. More
by rbusby714
Employees Worked With
Service
June 06, 2025
Service department does not have their act together. Dealership sold me the extended warranty when I bought the car. When I bought it the warranty salesman told me I was covered if a rock hit my windshi Dealership sold me the extended warranty when I bought the car. When I bought it the warranty salesman told me I was covered if a rock hit my windshield and it needed to be replaced. That happened and the windshield cracked 3/4 the way across the windshield. They pulled out the fine print that said only a crack 6” or less was covered. Once Southern Kia has your warranty money, they don’t want to cover anything!! Totally unsatisfied with the service department. They don’t have their act together. More
by BRINKACBOB
Employees Worked With
June 06, 2025
They took and made tire and "lock" replacement in less than 4 hours. The Kia waiting area was very comfortable with deep cushioned chairs. than 4 hours. The Kia waiting area was very comfortable with deep cushioned chairs. More
by THEKOEHLS6
Employees Worked With
Antwan was very thorough and got the door lock part that we needed. With out his interest in our need I doubt we would have gotten the door lock part.
June 06, 2025
Poor communication. I was given a name & number to contact with questions & that person was off that day. No one returned calls. When I did finally speak with someone, I was given a name & number to contact with questions & that person was off that day. No one returned calls. When I did finally speak with someone, I was told all recalls were being completed (went in for 1 voluntary recall because other recall had parts backordered) but thought it would late the following day when car would be ready. Got call mid-morning following day to pick up car but couldn't due to work since we had orginally made plans to pick car up early morning. When picked car up, 3 of 4 recalls were done. One still needed parts to be ordered. Not sure why I was told all recalls were being completed. We only had received notice of 2 recalls, not 4. More
by natalier1
Employees Worked With
N/A
