
Southern Buick GMC Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Service department does not have their act together. Dealership sold me the extended warranty when I bought the car. When I bought it the warranty salesman told me I was covered if a rock hit my windshi Dealership sold me the extended warranty when I bought the car. When I bought it the warranty salesman told me I was covered if a rock hit my windshield and it needed to be replaced. That happened and the windshield cracked 3/4 the way across the windshield. They pulled out the fine print that said only a crack 6” or less was covered. Once Southern Kia has your warranty money, they don’t want to cover anything!! Totally unsatisfied with the service department. They don’t have their act together. More
I went there on a Friday for a recall on my Kia. The system they use for the recall was down and wouldn't be back up until that Monday. I ended up leaving my car there over the weekend but Rebecca w The system they use for the recall was down and wouldn't be back up until that Monday. I ended up leaving my car there over the weekend but Rebecca was very helpful and made sure to update me every step of the way More
My customer service experience was very good. Service staff were courteous and helpful in explaining available services for my car. They communicated with me throughput my appointment and contac Service staff were courteous and helpful in explaining available services for my car. They communicated with me throughput my appointment and contacted me when they were done. When I returned to pick up my car, it was minutes from closing but the quality customer service continued. Thanks for making my needs seem important. More
The service team is fantastic, especially Mr. Antwan Pair. He is professional and personable. Mr. Pair took time to make sure I understood my service plan. He went over and beyond to ensure that Antwan Pair. He is professional and personable. Mr. Pair took time to make sure I understood my service plan. He went over and beyond to ensure that the service visit was positive and timely. I would also like to recognize Tray; he was exceptional in making sure my experience in the waiting area met my needs. I needed a quiet area to conduct a virtual meeting and he helped me find a place to do so. More