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Southern Buick GMC Greenbrier
Chesapeake, VA
1,488 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,488 reviews
March 10, 2025
Due to the construction and poor conditions this is not a pleasant shop to work with. The entrance to pay for services was a path of ice when I went and no one seemed about the Saftey of individuals paying. pleasant shop to work with. The entrance to pay for services was a path of ice when I went and no one seemed about the Saftey of individuals paying. Upon arriving there was a strong odor of weed coming from the mechanics shop. This leads to trust issues with who may be working on your vehicle and if it was done right. Overall a concerning experience. More
by GTEVANS17
Verified CustomerEmployees Worked With
Not sure
March 10, 2025
Salesman was very friendly and helpful. He was able to answer all of our questions. He was able to answer all of our questions. More
by sophiemae757
March 09, 2025
Courtesy and friendly knowledgeable about my vehicle and what I needed Done to it didn’t have to wait long what I needed Done to it didn’t have to wait long More
by APP11035
Employees Worked With
March 08, 2025
They got me in at my appointed time. They did what needed to be done quickly and thoroughly and got me out at a very reasonable price. They did what needed to be done quickly and thoroughly and got me out at a very reasonable price. More
by I don't know what this is.
Employees Worked With
Service department.
March 08, 2025
You garage is the worst, you make appointment to see someone to make the real appointment. Even then we were told we didn't have one until a pulled my phone ans proved it. I don't trust your company. I someone to make the real appointment. Even then we were told we didn't have one until a pulled my phone ans proved it. I don't trust your company. I will never recommend southern to anyone. More
by TEE.TOT
Employees Worked With
March 08, 2025
Need to have the oil filters in stock, instead of having to order the oil filter and have a customer wait. Second time I have used the dealer and have had to take the plastic and floor mat cover to the tras to order the oil filter and have a customer wait. Second time I have used the dealer and have had to take the plastic and floor mat cover to the trash along with the customer tag from the rear view mirror. Remove the skid plate from the truck and change the oil, or clean it off after oil change when I bring it home I have oil drip all over the drive way due to oil puddles on the skid plate because it wasent removed. More
by pdoggs32
Employees Worked With
Garage technicians
March 07, 2025
Dekwan millerat was super helpful and accommodating. I enjoy working with him whenever I show up. He is cheerful and very knowledgeable about my stinger and helped me set up a time to get the recalled i I enjoy working with him whenever I show up. He is cheerful and very knowledgeable about my stinger and helped me set up a time to get the recalled item replaced. More
by ZACH.RETZLAFF
Employees Worked With
Dekwan millerat
March 07, 2025
A 2 hour wait time is unacceptable when I was told I would only have to wait “a few minutes.” And I wasn’t given an invoice for my records. would only have to wait “a few minutes.” And I wasn’t given an invoice for my records. More
by fhbroughton1
Employees Worked With
The white female in the Service Department did not provide her name
