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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.0
2,985 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 2,985 reviews

May 02, 2026

Abominable service (with minor exceptions): simple oil change and tire rotation, plus a couple of minor warranty issues. Work should have been completed in less than one day (Tuesday). For some reason, t More

by cefirstenberg
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Meade, Kim Evans, Becky Miele, Antoine Pair, Talloya McGrier
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May 05, 2026 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 01, 2026

It was ok I had my oil change the state inspection in my tires rotated. It took longer than I expected, and the waiting room was uncomfortable. Are you satisfied? More

by JANKEETER
Recommend Dealer
Yes
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May 01, 2026

I've not had the best experiences with the service department over the past years. Yesterday was the best I've experienced More

by SCOHAN7
Recommend Dealer
Yes
Employees Worked With
Hailey
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May 01, 2026

Very welcoming. Very polite and helpful. Very friendly. Very respectful. I appreiated the professional services. Thank you. More

by joannedrew01
Recommend Dealer
Yes
Employees Worked With
DEKWAN Miller
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May 01, 2026

Although tech initially misdiagnosed brake issue, once alerted of still occurring issue, dealership worked to make it right immediately. Parts ordered, work scheduled, problem fixed at no extra cost to m More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Pairat
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May 01, 2026

My service rep was super nice and helpful and my service was quick and easy. No issues at all! More

by CEWILKINSON23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My serive rep. I don’t remember her name
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May 01, 2026 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 01, 2026

Setting an appointment with a robot was troublesome zero stars Setting an appointment with a robot was troublesome zero stars highly recommend a better approach More

by ALLENHARRISON2
Recommend Dealer
Yes
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May 01, 2026 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 30, 2026

Poor communication. Does not care about the customers. Service advisor never reached out even though Ieft messages. More

by Richsan
Recommend Dealer
No
Employees Worked With
Mariah
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Apr 30, 2026 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 29, 2026

They make sure I left happy They made sure I left and happy and went above and beyond to get me a deal More

by BRCR.26
Recommend Dealer
Yes
Employees Worked With
Mikul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikul Brown
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Apr 30, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 29, 2026

Service. Quick and smooth. Got what I needed done in a timely manner. Dekwan was knowledgeable and very much a people person. Recommended More

by LATTIMORE.CHRISTOPHER91
Recommend Dealer
Yes
Employees Worked With
Dekwan miller
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Apr 30, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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