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Southern Buick GMC Greenbrier
Chesapeake, VA
1,737 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,737 reviews
Verified Customer
July 20, 2025
Quick and efficient service department with friendly staff. Very communicative and offered a fair price staff. Very communicative and offered a fair price More
by jpd1102
Employees Worked With
July 19, 2025
It’s always easy to drop my car off and get an oil change, or other simple items like that. The staff are all friendly and a clean waiting area is provided. My car is always left more clean than when change, or other simple items like that. The staff are all friendly and a clean waiting area is provided. My car is always left more clean than when I dropped it off. Wait times are always accurate to what the staff tells you when dropping off. More
by bridgetted097
Employees Worked With
Maintenance department
July 18, 2025
Kwon, the representative at the repair shop desk was excellent at his job. He kept me updated as to how the diagnostic and then the repair stage were going. It meant a lot to me since I had a 4 hour rou excellent at his job. He kept me updated as to how the diagnostic and then the repair stage were going. It meant a lot to me since I had a 4 hour round trip drive from NC to get to the dealership and a 3and 1/2 hour wait in the waiting room. More
by Ms Kane
Employees Worked With
Service Dept
July 18, 2025
Everyone was very nice and I was very happy with the customer service and how fast the process! Great dealership and great sense of hospitality. customer service and how fast the process! Great dealership and great sense of hospitality. More
by npepler153
July 17, 2025
Dropped . my truck off the night before for express service and no body bothered to call me and tell me it would not get done until the next day. Had new front my truck off the night before for express service and no body bothered to call me and tell me it would not get done until the next day. Had new front tires put on and the wheels were damaged. Called the service manager, Steven Dotson, left a mesage and have gotten no response in over a week. More
by RBEAUTER
Employees Worked With
Steven Dotson
July 17, 2025
My routine oil change was not completed correctly. Oil leaked from my car and I was stranded. It took 12 hours to get towed from Southern contracted towing company (thankfully I didn’t need to wait Oil leaked from my car and I was stranded. It took 12 hours to get towed from Southern contracted towing company (thankfully I didn’t need to wait all that time). In addition, oil leaked on my newly concreted driveway. The manager sent someone out twice to remove the stain which resulted a mere lightening of the stain. No further action has been taken. I strongly feel that there should be someone who checks behind even routine service. This should never have happened. I also need the oil stain removed from my driveway. I would like to add that I was given a rental car and that Antwan was very professional and helpful throughout this process. More
by Shelly
Employees Worked With
Antwan 5 stars, Rental car girl 5 stars
July 17, 2025
I recently purchased a vehicle from Southern Buick Greenbrier and I couldn’t be happier with the entire experience. From the moment I walked in, the staff was welcoming, knowledgeable, and patient. My Greenbrier and I couldn’t be happier with the entire experience. From the moment I walked in, the staff was welcoming, knowledgeable, and patient. My salesperson, John, took the time to understand what I was looking for and never pressured me into a decision. The entire buying process was smooth, and they were transparent about pricing, financing options, and warranties. The car was in excellent condition, and they even followed up a few days later to make sure everything was going well. Highly recommend Southern Buick Greenbrier if you’re looking for a hassle-free, professional car-buying experience. I’ll definitely be returning when it’s time for my next vehicle! More
by SHERIABISHOP
Employees Worked With
John
July 17, 2025
I have always been satisfied with my service at this dealership.Last time I was a little disappointed only because I received an email stating I needed major service. I dropped my car off the night befo dealership.Last time I was a little disappointed only because I received an email stating I needed major service. I dropped my car off the night before and called the next day to inquire what major service was and never heard from my service advisor. My car only received the regular oil change, 27 point inspection etc. My car has 114,000 miles. I was told by a person my car should have had 100,000 mile service. More
by PEBLOUNT
Employees Worked With
Service Department
