Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
3.9
653 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Contact Dealership
View Awards

1300 South Military Highway

Chesapeake, VA

23320

Directions

By Type

Showing 653 reviews

May 08, 2024

You are a bunch of crooks and I will tell everyone to not go to ya'll and ya'll are robbing people More

by troyjones757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of these people are the worst and ne
Report | Print
May 08, 2024 -

Southern Buick GMC Greenbrier responded

Troy. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

Helpful
May 07, 2024

Bought my sierra. From there and service is always great for me and my truck More

by YVETTETTELAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
May 07, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
May 06, 2024

I’m pleased with the work. The wait time is sometimes a little too long but overall the service is great. My sales rep is very helpful in explaining the service being provided. More

by SADINAWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky in service.
Report | Print
May 07, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
May 05, 2024

Very pleased with Southern Buick. The service personnel very helpful especially Jeri and Chris. Very clean and comfortable waiting area. More

by queensgate39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeri and Christopher in Service Department
Report | Print
May 07, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
May 04, 2024

This is a fantastic place to purchase a vehicle! ! The staff treats you like family, they ensure that you are taken care of!! Go see Adam, Jay and Summer! More

by COLONEL461
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Burtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Summer Sherman
Report | Print
May 07, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
May 04, 2024

Dropped vehicle off for state inspection. Alignment and fuel system clean was recommended. We approved both to be done. At the end of the day I was unable to get ahold of anyone to find out i More

by WBAKER2557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
May 07, 2024 -

Southern Buick GMC Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

Helpful
May 03, 2024

An error was made recording my mileage in/out for an oil change and no one calls me back to remedy the problem. It’s serious because of warranty specs and mileage requirements More

by sharrett.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany
Report | Print
May 07, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for bringing this to our attention, Mike. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

Helpful
May 02, 2024

Great service from staff very efficient chervon and Becky kept me informed of my vehicle status thank you More

by mbracey704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca mealy
Report | Print
May 02, 2024 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
May 01, 2024

Always great service when ever I come in to have any type of work done on my vehicle 👍🏽 More

by DNG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
April 30, 2024

Professional, Curteous, Driven, Hard Working, Dedicated, Consistent, Well Informed, Communicative, Pessistent, and. They represent the brand of the Dealership. My salesman Naz is very personable! More

by carringtonsr61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naz (Salesman)*****
Report | Print
Apr 30, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
1
...
3
4
5
...
66