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Southern Buick GMC Greenbrier
Chesapeake, VA
2,832 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,832 reviews
December 20, 2025
Technician damaged trim around the vents during disassembly or reinstall. Was not notified. If GMC issued a notice that the dash and related components could be damaged during the recall, this shou disassembly or reinstall. Was not notified. If GMC issued a notice that the dash and related components could be damaged during the recall, this should have been mentioned during drop off. Even if it was in 'a letter' which I don't recall receiving. I'm an owner, not a service adviser/writer. The professional should have made us aware. The technician either damaged it and failed to notify the adviser or damaged it and didn't know or wasn't paying attention. Service manager attempted to offer good will gesture. Biggest issue is we should have been notified prior to the recall and after the component was damaged. More
by Eric.fierst
Verified CustomerEmployees Worked With
Service writer and service manager
December 20, 2025
Girl who sits in the middle told me my car would take 1h 30m and I told her I would come back and she took my number I come back 4 hours later and she claims I the time she told me was for people waiting in 30m and I told her I would come back and she took my number I come back 4 hours later and she claims I the time she told me was for people waiting in the building and because I left, my car would not be done until end of day! Then tried to gaslight me. If I was told I needed to wait for it to only take 1h 30m, I would have sat there and waited! More
by CRUZ022819
Employees Worked With
Girl at the front desk
December 20, 2025
Did not explain bill. Snapped at me that I didn't buy my car there so I don't get lower prices on maintenance. When I tried to understand tge charge she again snapped that Snapped at me that I didn't buy my car there so I don't get lower prices on maintenance. When I tried to understand tge charge she again snapped that I did not buy my car there.... I explained I did not buy my car there because I just moved here. I did not feel welcomed. In fact, when I finally understood they had to order a part, I wanted to cancel so I would not have to come back. Tge maintenance person that did the oil change did not reset the maintenance in the controls. More
by Terrimarielest
Employees Worked With
Rebecca Doerrat was the name on the service message.
December 18, 2025
I made an appointment for an oil change and auto theft recall and I didn't receive my oil change. I called twice on 12/17/25 to ask did it get changed I never received an answer but when I checked it toda recall and I didn't receive my oil change. I called twice on 12/17/25 to ask did it get changed I never received an answer but when I checked it today 12/18/25 it's black and low More
by klweaver58
