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Southern Buick GMC Greenbrier
Chesapeake, VA
1,515 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,515 reviews
December 21, 2024
This survey rating is actually for the KIA Service Department. They have always been very helpful, answering my questions and getting the work done. Even when they are very busy and at times short han Department. They have always been very helpful, answering my questions and getting the work done. Even when they are very busy and at times short handed. More
by KHJUDGE
Verified CustomerEmployees Worked With
Sean in KIA Service
December 21, 2024
We had a struggle at first due to a down tech line, but mgmt stepped up and got me back on schedule and got the problem sorted quickly on my second trip in. mgmt stepped up and got me back on schedule and got the problem sorted quickly on my second trip in. More
by tmsteve
Employees Worked With
Service dept manager
December 20, 2024
I have not received a status on a part I needed, which was supposedly ordered on December 2nd. In addition. When I checked out. I thought I was getting a service date for installation of my mirror. Instea was supposedly ordered on December 2nd. In addition. When I checked out. I thought I was getting a service date for installation of my mirror. Instead I received an appointment for my next oil change. When I called and left a message. No one has called me back. I also called about a week ago and left a message for my service representative to call me with a status and no one has called More
by heismyredeemer
Employees Worked With
I do not have the names of who i spoke with
December 20, 2024
I was questioned about my appointment when I showed up for it. I had to produce my scheduled appointment. Then the part was not their after waiting an hour and time to show for nothing . Then told that t for it. I had to produce my scheduled appointment. Then the part was not their after waiting an hour and time to show for nothing . Then told that they will reschedule when they fine out something. More
by A1_HARPER
Employees Worked With
December 20, 2024
My service agent ; Sean was extremely professional about business ( oil change and tire rotation)! Additionally , his personality and helpfulness was above and beyond. Top notch employee. My visit was pleas business ( oil change and tire rotation)! Additionally , his personality and helpfulness was above and beyond. Top notch employee. My visit was pleasent as well as efficient on all fronts. More
by Mark
Employees Worked With
Sean
December 19, 2024
The dealership was very friendly and the only complaint I have is that I had an appointment for an oil change on my 2024 Kia Sportage hybrid at 1:00 PM yesterday (12/18/2024). It was not ready until 2:30 PM have is that I had an appointment for an oil change on my 2024 Kia Sportage hybrid at 1:00 PM yesterday (12/18/2024). It was not ready until 2:30 PM. I thought that was a lille too long to have to wait for an oil change when I had an appointment at 1:00 PM. More
by ovbeachpbb
Employees Worked With
Sean Yancey
