
Southern Buick GMC Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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UUnable to find the source of the problem for check engine light and don’t keep customer informed daily as my truck has been there for a week now have this problem for over three weeks now I’m getting engine light and don’t keep customer informed daily as my truck has been there for a week now have this problem for over three weeks now I’m getting very tired of this of not getting to have my truck to drive More
I injoy taking my car in as everyone is friendly, professional and goes the extra step to help me out! I had a problem and had to come back to address it and I have an appointment for this week! professional and goes the extra step to help me out! I had a problem and had to come back to address it and I have an appointment for this week! More
Workmanship is average to poor at best. Every time I have brought my vehicle in for work they broken something on the vehicle and needed to replace it in addition to the original work, exte Every time I have brought my vehicle in for work they broken something on the vehicle and needed to replace it in addition to the original work, extending the duration of my vehicle in the shop. Communication is nearly non-existent unless I reach out for up dates. Originally quoted a day or two in the shop, after a couple days with no updates I had to reach out myself to find out they had to do a different repair that would take a few extra days. That is fine but then two days after the next quoted delivery date, still no updates just to call and find out they broke a window and need to wait for the window guy to show up to fix it. Again this is what it is mistakes happen but communication and managing expectations is not really there. Advisors need to be more proactive with updates when things happen and with estimated completion dates for work. More
Staff is very nice. Provides great service and always trys to accommodate us or help out with any issue we may be having. Provides great service and always trys to accommodate us or help out with any issue we may be having. More