
Southern Buick GMC Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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The staff is super friendly and listens to their customers concerns or problems. The first inspection and check up went great. I returned with a problem I have been experiencing since I purchased t customers concerns or problems. The first inspection and check up went great. I returned with a problem I have been experiencing since I purchased the 2025 Telluride and it was not addressed or fixed. I will need to return for a third time to have it further looked at. More
Service department is horrible and always trying to rip you off, especially if you are female. I was quoted an astronomical price for the labor to install the tire sensor monitors, until my husband went wi you off, especially if you are female. I was quoted an astronomical price for the labor to install the tire sensor monitors, until my husband went with me to pick up the vehicle, and all of a sudden the price dropped significantly. More
Tried to recommend a new air filter. Was told mine was extremely dirty....I just changed the filter a week prior and even wrote the date on it with permanent marker. Tech would've known Was told mine was extremely dirty....I just changed the filter a week prior and even wrote the date on it with permanent marker. Tech would've known that if he actually checked the airbox. Do better guys. More
They took and made tire and "lock" replacement in less than 4 hours. The Kia waiting area was very comfortable with deep cushioned chairs. than 4 hours. The Kia waiting area was very comfortable with deep cushioned chairs. More
Poor communication. I was given a name & number to contact with questions & that person was off that day. No one returned calls. When I did finally speak with someone, I was given a name & number to contact with questions & that person was off that day. No one returned calls. When I did finally speak with someone, I was told all recalls were being completed (went in for 1 voluntary recall because other recall had parts backordered) but thought it would late the following day when car would be ready. Got call mid-morning following day to pick up car but couldn't due to work since we had orginally made plans to pick car up early morning. When picked car up, 3 of 4 recalls were done. One still needed parts to be ordered. Not sure why I was told all recalls were being completed. We only had received notice of 2 recalls, not 4. More