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Southern Buick GMC Greenbrier

Chesapeake, VA

3.9
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,475 reviews

October 14, 2026

Got me checked in for the diagnostic and was able to repair the same day. I waited at the dealership and was kept well informed of the status of my vehicle. More

by dxallen0
Recommend Dealer
Yes
Employees Worked With
Antwann Parr
Oct 14, 2026 -

Southern Buick GMC Greenbrier responded

We're glad to hear that you had a seamless experience with us. Ensuring that our guests are well-informed and receive prompt service is important to us. Thank you for choosing us, and we hope to assist you again soon!

October 14, 2026

Communication is not a strong indicator for this place. Didn’t let me know how long they would have my car. Didn’t call me when the parts were in. My husband called to ask a question and no one ever cal More

by Norronda Spitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service/ parts/ maintenance department
Oct 14, 2026 -

Southern Buick GMC Greenbrier responded

Norronda, we're sorry to hear about the communication issues you experienced. A manager will reach out to you directly to address your concerns. We are committed to improving our communication and ensuring a better experience in the future.

October 14, 2026

Oil change. I confused my time of arrival. I'm 76 years old. I was late. I was politely told that I would probably have a longer wait time but my car could be se More

by GHMOTIVATE
Recommend Dealer
Yes
Employees Worked With
Kim
Oct 14, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your kind words! We're pleased that our team could accommodate your oil change despite the timing issue. Your satisfaction and our commitment to quality service are our top priorities. We look forward to welcoming you back!

October 13, 2026

Everyone was pleasant and offered to assist in any way The experience overall was great More

by coleesonwheels
Recommend Dealer
Yes
Employees Worked With
Keith and Kimberly
Oct 14, 2026 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 13, 2026

Service was great And the service was done in a timely matter Keep up the good work More

by tammie.holland2021
Recommend Dealer
Yes
Oct 14, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 13, 2026

After dropping off my card, it was very hard to get in touch with anyone who knew about my car. When I went to the dealership to find a pick up my car, the person who picked up my car, never told me that More

by kstonie_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
Oct 13, 2026 -

Southern Buick GMC Greenbrier responded

We apologize for the inconvenience you faced with the communication and handling of your vehicle. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information and our manager will be in touch to discuss this further. We strive for transparency and quality in our service, and your feedback is invaluable.

October 13, 2026

The service was just what I expected. I have been a Customer for over 1 years. The staff in sales and service were more than I would have expected. More

by PERFETTO19
Recommend Dealer
Yes
Employees Worked With
Kimberly meek
Oct 13, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 12, 2026

Very impressed with the service Some time a longer statement is not needed if you get good service. More

by nsubigdog
Recommend Dealer
Yes
Employees Worked With
Cameryn
Oct 13, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 11, 2026

Drop vehicle off for an oil change service was completed promptly and professionally, oil level topped off in accordance with manufacturer requirements. Service Advisor Kimberly M was very welcoming, profes More

by johnl.gamble
Recommend Dealer
Yes
Employees Worked With
Kimberly M
Oct 13, 2026 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 11, 2026

Greeted promptly and checked in, love your coffee, comfortable chairs in waiting room, work done well. More

by mpeacock174
Recommend Dealer
Yes
Oct 13, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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