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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

3.9
171 Reviews

171 Reviews of Southern Buick GMC Greenbrier - Service Center

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February 10, 2024

Easy. Everything was done and it took the amount of time quoted. All in all a good experience. More

by Rickpadrick
Recommend Dealer
Yes
Feb 10, 2024 -

Rickpadrick responded

Enjoyed our experience.

Feb 13, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 10, 2024

Oil change in 45 min Very fast did a great job thanks Thanks for your help More

by Raybirdiii
Recommend Dealer
Yes
Feb 13, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 09, 2024

She was extremely polite and took care to help me after my appt by coming out to my car and did my service notification... I didn't know how cause I'm old and she said I got you. We all need more people li More

by ryderjames353
Recommend Dealer
Yes
Employees Worked With
Brittany
Feb 09, 2024 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 09, 2024

After many personal changes since the buyout, it seems to be better and more organized More

by ERGOIAM12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori , Rebecca in service
Feb 09, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to provide us with this feedback.

February 08, 2024

I was so happy that an issue was fixed that was separate from my oil change and it was fixed so quickly More

by CheyenneJchambers
Recommend Dealer
Yes
Employees Worked With
Rebecca
Feb 08, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 07, 2024

I went to get my oil changed. They told me it was a walk in but I could set an appointment. So I had an appointment set for 10 but got there around 9:15. I was there until almost More

by JH_WILL
Recommend Dealer
No
Feb 07, 2024 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 07, 2024

Everything went as expected. My appointment was right on time. I will make this dealership my home service center. More

by Boobie38
Recommend Dealer
Yes
Employees Worked With
Rebecca
Feb 08, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 07, 2024

Always have a good experience with kia Customer service tech kept me informed of what was going on More

by WILLIAMHENDERSON986.WH
Recommend Dealer
Yes
Employees Worked With
IDK, but it was on kia side
Feb 08, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 07, 2024

Fast service I was in and out in less than one hour. Great service experience More

by rhaywood63
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 07, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 06, 2024

Very Helpful! The service dealer was very helpful and considerate. Caring and considerate to the customers. More

by elisawilcurt
Recommend Dealer
Yes
Feb 07, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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