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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
1,376 Reviews

1,376 Reviews of Southern Buick GMC Greenbrier - Service Center

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August 16, 2025

They've had my car now for 11 days to install dealer installed options! If I'd known that I wouldn't have ordered them. More

by gw-vab
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Winston Whitehurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Courteous. Knowledgeable and accommodating. The staff was very knowledgeable when it came to answering my questions. Positive demeanor. More

by SELINAVAUGHAN3
Recommend Dealer
Yes
Employees Worked With
Rebecca and another young man at the front service desk.
Aug 19, 2025 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 15, 2025

I leased a Kia Soul and had regular service at Southern for 4 years. Now I have had my Kia Telluride and I have have been getting regular service foe 6 years: I have always been totally satisfie More

by RJ2082431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanell Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

These people go above and beyond service. Excellent to work with great price on vehicles, service department was fabulous. My salesman was 5 stars. More

by Kipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Bratton
August 15, 2025

Service associates were welcoming and made sure I got the maintenance I needed. They gave me an informed summary on my vehicle. More

by JCASHE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate
August 15, 2025

When I brought my car in all the dashboard lights were coming on. I was told I would have to make a separate appt to get that checked out. Time off work arranging rides makes taking a car in challenging. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mariah
August 15, 2025

I really appreciate KIA dearlership for their kindness and hospitality when they are working with my Kia k5.My car has really been doing great 😊 no problems at all 👍I would definitely recommend anyone t More

by DHCOPELAND44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kia dearlership
August 15, 2025

From the beginning I experienced issues. No one every returned my calls any information obtained about the status of my was because I called or stopped by. More

by recardomills191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Standard, failed to do what he promised
August 15, 2025

Friendly, helpful, new service center is very nice. Service was surprisingly fast I was able to get both vehicle's oil changed in one day. More

by trublulady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
August 14, 2025

15 words is not enough to explain the poor service I received on August 7 More

by 8151
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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