Southern Buick GMC Greenbrier - Service Center

2rd time I’ve made an appointment,and when i get there no one knows anything about it,unreal.need to do something about it one knows anything about it,unreal.need to do something about it More

Good customer service, not a long wait time. No complaints with the service that was rendered. No complaints with the service that was rendered. More

I love the new showcase and service lobby area. Can’t wait to get my new truck. Can’t wait to get my new truck. More

Worst service organization I have ever dealt with. They will not communicate with you at all. No return calls, even to management. We had to file a complaint with KIA to even get them to call us. Stay They will not communicate with you at all. No return calls, even to management. We had to file a complaint with KIA to even get them to call us. Stay away!!!! More

Tony and the rest of the sales team were awesome to work with! They took good care of me and I love my car! with! They took good care of me and I love my car! More

I never witness a busy dealership before I am from NJ you need a larger customer service Area or larger dealership but I was from out of town and they took me right away with there appointment's they d you need a larger customer service Area or larger dealership but I was from out of town and they took me right away with there appointment's they did me a big favor I’m so grateful thank you More

They AI to answer the phone and then when AI tells you something the service desk person doesn't honor it. something the service desk person doesn't honor it. More

Knowledgeable and willing to help. From Sales to Financing I only encountered friendly folks that left me with no questions afterwards. From Sales to Financing I only encountered friendly folks that left me with no questions afterwards. More

Service department had my 2024 Yukon XL for an oil change at 37,500mi, called me for an additional $1500 in unnecessary items like the air and cabin filters stating they needed to be changed. When I opened t at 37,500mi, called me for an additional $1500 in unnecessary items like the air and cabin filters stating they needed to be changed. When I opened the engine bay to inspect them myself, it was obvious they never opened the air box because it was covered in pollen with no fresh finger prints from removing the screws or lid. More

The service department drop the ball on my last visit. My car AC wasn’t working right in my 2024 Buick Evista. So come to find out my evacuator was bad and they had to order parts. They kept my car for o My car AC wasn’t working right in my 2024 Buick Evista. So come to find out my evacuator was bad and they had to order parts. They kept my car for over two months and on top of that Someone took my dash cam and cords out my car. I went and talked to the shop manager and he found my parts that they needed to fix my car. They kept talking about tariffs and blaming GMC but guess what 👀 the parts to fix my car was actually there 3 days after they ordered it. I was so upset and I tried to speak with multiple people at here. I even tried to reach out to my salesman but the lady in that office was very rude and should be fired. I even asked to speak to her manager and was denied. Antwan is the only person at this entire location that know anything. He should be the manager because none of them seem to be capable of handing anything without him. More