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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.1
1,035 Reviews

1,035 Reviews of Southern Buick GMC Greenbrier - Service Center

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June 22, 2025

Excellent service. Quick return of my vehicle. Sean, the customer rep was very professional and answered all my questions. More

by JTORRES091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean from the service department
June 22, 2025

The gentleman that helped me went above and beyond for me even though I didn’t have an appointment! And the service was super quick, I was out in less than an hour! Best experience at a dealership service ce More

by CHRISTINAFACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dekwan Miller
June 22, 2025

Outstanding service by the Kia team I originally brought the vehicle and only for an oil change, but they reminded me that I needed an 8000 mile checkup. They took care of that at no charge to me and my veh More

by Official69fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maintenance department
June 22, 2025

My experience with this dealer was excellent. The staff was pleasant and very professional and I was totally comfortable with pleased with the service on my vehicle More

by donwhitley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 21, 2025

Service was fast and the waiting area is very comfortable, Contact with Kwan was enjoyable More

by robmanning401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwan
June 21, 2025

It is a superb and clean and the staff is friendly and helpful to me. More

by niqque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Issa
June 21, 2025

They were rude and unhelpful as usual. I've come but to expect a lot out of this service center. It's like y'all find people who don't want to deal with people and put them customer servic More

by ARRIELLET
Recommend Dealer
No
Employees Worked With
Antwan Pair
June 20, 2025

Thank you for your business for honoring your contracts continue to do great, I will tell people about your business More

by lavernefuller0081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
June 20, 2025

Very poor customer service, would never come to this plac unfortunately this place had the truck I wanted. You should go to Duke Chevrolet in Suffolk to see how a dealership should be. Your phone system suck More

by walterw6362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know anyone on the list.
June 20, 2025

My service advisor is always wonderful and pleasant and very knowledgeable. I appreciate him and his efforts to make sure I’m taking care of. More

by STEPHANIESTEPHENS1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk