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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
1,115 Reviews

1,115 Reviews of Southern Buick GMC Greenbrier - Service Center

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December 24, 2024

I love the customer service department they really treat you with dignity and respect! I am very pleased and satisfied with Southern Kia Greenbrier!! More

by wp7579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanell Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Great service and friendly staff. It was very easy to make an appointment by phone for service. More

by Rctaylorfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales staff
December 24, 2024

Customer service was great. Check in and checkout. The service people was polite and understanding and very cooperative. More

by MHINTON123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name but all was very professional.
December 24, 2024

Disjointed service experience and terrible customer lounge. Half the staff is boarder line unprofessional. Experience overall is akin to a buy here, pay here lot. More

by ccarpenter40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of names
December 24, 2024

Had a 7:00 am appointment for diagnostics for two warning messages. Took 6 hours to perform the diagnosis while I waited. Too long for the initial diagnosis. After that all was smooth will the work that was More

by EDEARLDSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan
December 24, 2024

Rocco and his team did an amazing job taking care of our car! He and his team communicated every step of the way! Soo happy with Rocco and his team! More

by YASMINVALDES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco
December 24, 2024

Great service from Antwan. He was professional and very courteous. Definitely will return for his service More

by DANVECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Par
December 24, 2024

Service was very quick and sadly I was still able to make it to work on time. More

by SEANACOMNTHONY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

I brought my car in for several issues including a state inspection. Instead of putting a new state inspection on they put a 6 months inspection. In addition the paperwork that was given to me on closing me More

by brownsupply
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service
December 23, 2024

Very professional and helpful service advisor Megan, see was outstanding in response to my repair service needs and kept me updated thru the entire process. More

by WILLIAM.HAIRSTON31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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