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Southern Buick GMC Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.2
555 Reviews
Southern Buick GMC-Virginia Beach has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Virginia Beach, Norfolk and the Eastern Shore. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2375 Virginia Beach Blvd,

Virginia Beach, VA

23454

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Showing 555 reviews

February 26, 2026

Kenny really did a great job. made me feel comfortable. Didn't feel haggled. Vinny did a wonderful job explaining all documents. Phenomenal job guys !!!! More

by JONESSADE424
Recommend Dealer
Yes
Employees Worked With
Kenny
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February 26, 2026

Fantastic Malissa was knowledgeable, kind, and courteous. Frank in finance was terrific also. Thank you! More

by LAURIE.CUSIC
Recommend Dealer
Yes
Employees Worked With
Malissa Stimson
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February 15, 2026

It was quick and easy. Easy to deal with and the process was stress free. More

by RNBSENIOR67
Recommend Dealer
Yes
Employees Worked With
Phyllis
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December 29, 2025

Anna Voiers in the KIA Part department rocked! She went far above the bar in obtaining KIA/Thule rack keys for my KIA hybrid Sportage. She really was efficient & fast....and just wonderful! More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Voiers
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December 21, 2025

It was OK but not as good as others in town that I've dealt with. More

by watsonwr0802
Recommend Dealer
Yes
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December 09, 2025

Malissa in sales and Frank in finance made all the difference for my experience. Malissa was patient, knowledgeable and responsive, while Frank was knowledgeable and efficient. More

by sandygyenes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malissa and Frank
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Dec 12, 2025 -

Southern Buick GMC Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 08, 2025

Service staff was very quick to get my vehicle in for service and to inform me when it was finished. Very courteous and great customer service. More

by briankbielitz
Recommend Dealer
Yes
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Nov 19, 2025 -

Southern Buick GMC Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 29, 2025

We bought a new car off the showroom floor of Southern Buick GMC in Virginia Beach. We assumed” incorrectly that it would have less than 100 miles on it. It had 870. Yes, we unknowingly signed the “discl More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kacie Folsom
4.0
This rating includes all reviews, with more weight given to recent reviews.
ASHLEE TUBBS
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis from Finance
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Nov 07, 2025 -

Southern Buick GMC Virginia Beach responded

Tony. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmc.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Nov 07, 2025 -

Tony responded

I have already spoken to Ashlee our sales agent. She relayed our concern to Kacie the GM who said she couldn’t do anything for us. Have not heard anything from the dealership since we purchased the car. I used to sell cars for a Southern dealership, and doing a 4-day follow up call was a must. It’s not that the dealership could do anything to rectify our concern since the title was issued; however, maybe a courtesy call from the GM or Finance manager Dennis who had us sign the declaration without any explanation as to the high miles. Seems like a brush off of a disgruntled customer. Could have been handled better. It’s not just about selling a car and hitting your numbers. Customer satisfaction can work both ways and not always in your favor. Tony Dziadul You have my contact info.

October 15, 2025

Great professional service. We never felt the pressure to buy. We would highly recommend this dealership to anyone wanting to buy. A Buick More

by DANNY.BJORTVEDT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kacie Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
ASHLEE TUBBS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Southern Buick GMC Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 30, 2025

I am furious with the way Southern Buick Virginia Beach has handled the ongoing repair issue with my grandmother’s vehicle. This problem should have been resolved years ago, yet after countless visits and More

by Aaron D. Coston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Report | Print
Nov 07, 2025 -

Southern Buick GMC Virginia Beach responded

Southern Buick GMC - Virginia Beach has extensively reviewed the historical vehicle maintenance for Aaron Coston's inquiries. We have provided the records for reference. 1/2019 - Vehicle brought in for oil change and noise concern. Splash Shield was secured (51349 miles) 3/2021 - Vehicle brought in for oil change and noise concern - Splash Shield again secured (79715 miles) 2/2021 - Vehicle brought in for oil change - no other complains - declined RS (90341 miles) 12/2022 - Vehicle brought in for oil change - no other complains - declined RS (101846 miles) 6/2023 - Vehicle brought in for oil change - no other complains - declined RS (111000 miles) 4/2024 - Vehicle brought in for oil change - no other complains - declined RS (121900 miles) 12/2024 - Vehicle brought in for oil change - no other complains - declined RS (1131000 miles) 7/2025 - Vehicle brought in for oil change - no other complains - declined RS (140690 miles) 9/2025 - Vehicle brought in regarding noise concern - splash guard secured and diagnosed engine issues - needs ford to diagnose properly (143952 miles)

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