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Southern Buick GMC Virginia Beach
Virginia Beach, VA
548 Reviews
Southern Buick GMC-Virginia Beach has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Virginia Beach, Norfolk and the Eastern Shore. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 548 reviews
October 29, 2025
We bought a new car off the showroom floor of Southern Buick GMC in Virginia Beach. We assumed” incorrectly that it would have less than 100 miles on it. It had 870. Yes, we unknowingly signed the “discl Buick GMC in Virginia Beach. We assumed” incorrectly that it would have less than 100 miles on it. It had 870. Yes, we unknowingly signed the “disclosure” about the high miles. That was on us. Where it seems deceitful on the part of the dealership is that the actual mileage was never verbally disclosed. We love the car and the sales agent was helpful; however, the finance department should have done a more thorough job ensuring we understood that this particular vehicle had over 750 miles on it since he had us sign this acknowledgment. We never heard from our sales agent after we bought the car. I understand they are required to do a 4-day follow up…. They missed this, but it wouldn’t have changed the outcome. Just be careful or you too may end up with a dealer demo car or a customer return. More
by Tony
October 15, 2025
Great professional service. We never felt the pressure to buy. We would highly recommend this dealership to anyone wanting to buy. A Buick We never felt the pressure to buy. We would highly recommend this dealership to anyone wanting to buy. A Buick More
by DANNY.BJORTVEDT
Verified CustomerSeptember 30, 2025
I am furious with the way Southern Buick Virginia Beach has handled the ongoing repair issue with my grandmother’s vehicle. This problem should have been resolved years ago, yet after countless visits and has handled the ongoing repair issue with my grandmother’s vehicle. This problem should have been resolved years ago, yet after countless visits and empty promises, the issue remains. I’ve spoken with the service manager multiple times, and I’ve made repeated attempts to contact the general manager. To this day, no one has had the professionalism to call me back. The silence and avoidance speak volumes. What makes this situation especially disgusting is that it involves my grandmother—an elderly woman who trusted this dealership to treat her fairly. Instead, she has been strung along, misled, and taken advantage of. To repeatedly tell her a repair is “fixed” when it clearly is not is not just bad business—it’s manipulative and predatory. This dealership has shown a complete lack of honesty, accountability, and respect. If this is how they treat seniors, it should be a warning sign to anyone considering doing business here. More
by Aaron D. Coston
September 20, 2025
Salesman was very good but the wait Tim could have been better but daughter is pleased with her car better but daughter is pleased with her car More
by MANNB60
Employees Worked With
September 18, 2025
Staff was polite and respectful . Vehicle was done quickly and with no issues i was happy with over experience from Tracy Kenny and Vince all worked very hard to expedite process . Vehicle was done quickly and with no issues i was happy with over experience from Tracy Kenny and Vince all worked very hard to expedite process . More
by lyncribb
Employees Worked With
Kenneth Tracy Vince
July 13, 2025
Logan in sales and Frank in finance were awesome they were respectful and honest throughout the whole process. Thank you both for the experience were respectful and honest throughout the whole process. Thank you both for the experience More
by dejamatthews83
Employees Worked With
Logan
June 26, 2025
The entire team that worked with and around me have far surpassed expectations. I went knowing what I would liked to have had and this team made it happen. I will recommend this dealership to friends and f surpassed expectations. I went knowing what I would liked to have had and this team made it happen. I will recommend this dealership to friends and family. Thanks Southern! More
by Nick
