Southern Buick GMC Virginia Beach

Great Service They were very nice and professional. The person on the phone and at the counter were very friendly and professional. I would highly recommend this se They were very nice and professional. The person on the phone and at the counter were very friendly and professional. I would highly recommend this service department. More

Excellent Service Expedient and professional. Answered all my questions about future service visits. Very knowledible and accommodating. Would recommend to all of my Expedient and professional. Answered all my questions about future service visits. Very knowledible and accommodating. Would recommend to all of my GMC friends Great expeeience More

Wonderful Staff This is a great service center. The staff was really wonderful. I would recommend this service center to anyone. They were so nice and helpful. This is a great service center. The staff was really wonderful. I would recommend this service center to anyone. They were so nice and helpful. More

So enjoyable! As a woman it is always anxiety inducing going into a service shop alone. This being my first car that I have bought from Southern as well as my first As a woman it is always anxiety inducing going into a service shop alone. This being my first car that I have bought from Southern as well as my first brand new car I can say I’ve had a bumpy 2 years with Southern. The service manager at Greenbrier was probably the rudest person I’ve ever dealt with and the last time I had my car serviced at GMC (bc it’s on my side of town) I felt lost and forgotten. It’s probably why I’ve waited so long to get it serviced again ... Well needless to say that feeling is NO MORE! Carlos in your service department at GMC is probably the BEST person I have ever dealt with in the Southern brand. He walked me through EVERYTHING. Let me know right away when there was a delay and what was going on as it was happening. I had special circumstances with my vehicle and not once did he make me feel embarrassed or being used. The head mechanic was wonderful too, I am sorry I didn’t get his name. He made sure all issues were taken care of correctly before I drove off the lot. I will only stay within the Southern family as long as Carlos is there! More

Great Experience Our Salesman was TJ Calforio and we could not have been better served. He was knowledgeble about the vehicles and gave great advice. Not once did we Our Salesman was TJ Calforio and we could not have been better served. He was knowledgeble about the vehicles and gave great advice. Not once did we feel rushed, pushed or anything bu a comfortable converstion. If your going to Southern Kia, use TJ More

Best dealership I've been too. Made an appointment so I could wait for the vehicle. In service on time and was completed ahead of time even with repair that came up. The waiting are Made an appointment so I could wait for the vehicle. In service on time and was completed ahead of time even with repair that came up. The waiting area is clean and comfortable, quite with coffee and snacks if needed. My service advisor kept me updated on the progress of my service visit. More

Honest salesmanship Nick was very helpful with my car search. After being told by another dealership that the car I was looking for was discontinued, he was able to find Nick was very helpful with my car search. After being told by another dealership that the car I was looking for was discontinued, he was able to find it. Price was reasonable and he was straight-forward with what I was getting. Nick overall was knowledgeable on the vehicle and followed up after the purchase to check on how I felt towards the new car. I also appreciated that this place was military friendly. More

Dissatisfied Customer Not happy with the customer service rep: condescending, not friendly, has an insulting attitude, felt like he did not want me to be there, it was Not happy with the customer service rep: condescending, not friendly, has an insulting attitude, felt like he did not want me to be there, it was stressful. I was embarrassed to be there. More

Excellent sales lady!!! Thank you Kemi Kemi is outstanding!!! I bought my 1st car & she took the time to walk through every process. She’s very professional, caring and funny! I highly reco Kemi is outstanding!!! I bought my 1st car & she took the time to walk through every process. She’s very professional, caring and funny! I highly recommend her 100% My family will be buying from her again in the future!!! Thank you so much for your help!!! More

In and out Still recoverying from surgery I thank you so much for being super fast . I left feeling like I was a VIP Tammy in service dept you made my day painl Still recoverying from surgery I thank you so much for being super fast . I left feeling like I was a VIP Tammy in service dept you made my day painless ! See you again soon ! More