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Southern Chevrolet Newport News

Newport News, VA

4.6
640 Reviews
The team at Southern Chevrolet would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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12920 Jefferson Avenue

Newport News, VA

23608

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Showing 640 reviews

August 29, 2026

Alway great service and everyone is pretty welcoming. The free Starbucks coffee is a really nice touch as well. More

by ARACELYPAINTINGSERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget in service and
Aug 31, 2026 -

Southern Chevrolet Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 29, 2026

In my opinion this dealership SUCKS and I don't want any more dealings with them More

by pffeddie
Recommend Dealer
No
Employees Worked With
No body they had my truck for 6 business days and kept telling me they were to booked up to work on it so I had it towed to another dealer and they had it fixed in 6 hours
Aug 31, 2026 -

Southern Chevrolet Newport News responded

We're sorry to hear about your experience. We strive for quality and reliability in our services. Please email us at socialvne@drivingsouthern.com with your contact information so our management can reach out to you directly.

August 23, 2026

The only thing I had a problem with was the 3% charge for using my credit card. I didn't know this until after the card was run. John explained that it could be taken off and I could use a debit card instead More

by SNPARKS7
Recommend Dealer
Yes
Employees Worked With
John...who did an excellent job. The video was very helpful in understanding the problems to be corrected. He has been my service advisor for years.
Aug 25, 2026 -

Southern Chevrolet Newport News responded

We apologize for the surprise credit card fee and any inconvenience it caused. We are committed to transparency and will work on better communication. Please email us at socialvne@drivingsouthern.com with your contact info so we can follow up. Thank you for your feedback.

August 22, 2026

Friendly, fast and helpful It was a very welcoming and a very stress free visit More

by millernavy
Recommend Dealer
Yes
Employees Worked With
John Sherman
Aug 25, 2026 -

Southern Chevrolet Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 20, 2026

Quick and thorough service. The technician explained what needed to be done and offered additional services. More

by jesse.evans05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Southern Chevrolet Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 19, 2026

Friendly, courteous, He greeted me with a smile and was very courteous and prompt. He greeted me promptly, he wad very courteous and careful to explain everything. More

by Debbiebyrd55
Recommend Dealer
Yes
Aug 19, 2026 -

Southern Chevrolet Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 17, 2026

I experience the best information on what was wrong with my truck and what it was going to take to get it fixed mad was informed on the time that it was there as to what was going on. Overall my experience More

by washbrew06
Recommend Dealer
Yes
Employees Worked With
Tanisha Carmouche
Aug 19, 2026 -

Southern Chevrolet Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 15, 2026

Said this before, service is great, communation is a little slow, and made a 10:00 appt. for an inspection , left at noon, what's the purpose of an appointment More

by coreyv5962
Recommend Dealer
Yes
Aug 19, 2026 -

Southern Chevrolet Newport News responded

We appreciate your feedback and apologize for the wait and communication challenges you faced. Our goal is to provide reliable and timely service. Please reach out to us at socialvne@drivingsouthern.com so we can address your concerns.

August 10, 2026

Great customer service, they look over my truck to see what it need to be updated on my maintenance on my truck More

by jjerryva20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgett
Aug 12, 2026 -

Southern Chevrolet Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 10, 2026

Kind, courtesy and very knowledgeable Very helpful with my needs and concerns with my truck More

by AARONSTITT0
Recommend Dealer
Yes
Employees Worked With
John Sherman
Aug 12, 2026 -

Southern Chevrolet Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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